Rhino bookmaker review

By Simon Head

Rhino offers a beautifully presented website and app with a stripped-down selection of sports to cater to those sports bettors who just want to focus on the big betting sports.

Key information

What is Rhino all about?

Bonuses

Rhino’s new customer offer of ‘bet £20 get a £10 free bet’ is a very competitive offer in the market. New customers can sign up using the promo code ‘b20g10p’ and make a minimum deposit of £20 at odds of evens or more and receive a £10 free bet. 

Available sports

If you’re looking to bet on the big TV sports, you’ll be well catered for at Rhino. They have all of the big sports, with plenty of markets on offer. However, if you stack Rhino’s sports range up against some of the big-name bookies, Rhino comes up a tad short, as their more stripped-down list omits esports and a number of niche sports. 

User experience and interface

Rhino’s website is one of the most visually appealing we’ve seen. It carries the familiar Playbook Gaming design and layout, along with a smart colour scheme and some clean Rhino branding. The site is a cinch to navigate, with a carousel across the top of the site showcasing featured events and markets. The Rhino website also has a blog, which offers tips and insights to help inform your betting choices.

Mobile and app compatibility

From a usability standpoint, the Rhino app offers the full range of features you get on the website, but in a more compact, easy-to-use package for mobile devices. The app works well, though the reviews on both app stores are mixed, mostly due to individual customer complaints, rather than the app itself.

Apple App Store: 2.2/5 stars (22 ratings)

Google Play: 2.4/5 stars (22 reviews)

VIP programmes and loyalty rewards

At the time of our review, there were no sports betting loyalty rewards or VIP programmes available on the Rhino website and app. There was a noticeable lack of general sports betting promotions for existing customers, too.

Pros & cons of Rhino

Diving deeper into Rhino

Licensing

Rhino is licensed in the UK by the UK Gambling Commission.

Payment methods

Rhino offers UK deposits and withdrawals from debit cards. Currently, e-wallets and other payment methods are not available for UK customers.

Security and fairness

Rhino customers’ data is protected with SSL encryption, and their customers have access to independent arbitration for dispute resolution through IBAS. Rhino is regulated by the Gambling Commission to ensure the website and app complies with the laws and regulations of the UK government. 

Responsible gambling measures

Rhino's responsible gambling measures include deposit limits, play breaks, self-exclusion options, reality checks and account closure options. There are also links to gambling counselling organisations, including advice via their customer support team. In addition, they provide links to a host of counselling organisations, including GAMSTOP, GamCare, Gamblers Anonymous and Gambling Therapy.

First rating

4.1/5 stars

Payment methods available at Rhino

Rhino FAQs

Is Rhino legit?

Yes. Rhino is part of the Playbook Gaming family and is regulated by the UK’s Gambling Commission.

How can I contact customer support at Rhino?

Rhino directs all customer support enquiries via the email address customerservice@rhino.bet 

How do I reset my password at Rhino?

To change your Rhino password, head to the account tab and you’ll find a password & personal details section, where you’ll be able to reset your password. If you’re not logged in, click the ‘forgot password?’ option on the login screen.

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