Bally Casino UK Review | 30 FS no wagering

By Wayne Goodchild

Bally Casino Review 

Bally Casino is part of an American brand - Bally’s - that’s been around since 1932, however the UK Bally Casino only opened in 2023. It offers UK players the chance to experience this all-American casino using a securely licensed platform. However, is it a worthwhile experience for UK players? We find out!

Key information

What is Bally Casino all about? 

Bally Casino is a well-known brand that many UK players have come to trust. It goes the extra mile to offer several bonuses and an intuitive interface that’s easy to navigate, plus more.

Bonuses

This casino offers multiple daily promotions, which ensure players always have something they can claim. Your journey at Bally Casino will start with a welcome offer of 30 free spins (valued £0.20 each) on Secrets of the Phoenix Megaways. 

To claim this offer, you must deposit and wager at least £10. You have 30 days to complete the qualifying requirements after making your first deposit. Further, the free spin winnings don’t have any wagering requirements, so what you make you get to keep! This is FIRST’s favourite kind of welcome offer.

Other offers include the Monday Marvels, Tuesday Spin Spectacular, Win It Wednesday, Thursday Thrills, Friday Night Life and Game of the Weekend cashback.

Available games

Just over 1,000 games are available at this casino, with slots, table games, live dealer games, bingo and Slingo options. You can use the header bar to navigate between the different game types or find a specific one using the search bar.

You can try out new titles like Firebird Fortunes, Big Bass Vegas Double Down Deluxe and 3 Stellar Bonanza. Or if you like playing familiar favourites, then you have titles like Rich Wilde and the Book of Dead, Starburst and Big Bass Bonanza at your disposal. 

There are also free-to-play games, which are available once you’ve made at least a £10 deposit. These games include Search For the Phoenix, Tiki’s Catch of the Day, and Doubly Bubbly. Winnings from the free games also carry zero wagering requirements, making these an excellent addition to the casino.

User experience and interface

The interface is intuitive to navigate, with the top header and collapsible menu as the main navigation elements. The buttons are clearly outlined, with bold text that’s easy to read. In our experience, the website loaded fast, with almost no lag when you move from one page to another.

Mobile and app compatibility

For those fond of an app, you will be glad to know that Bally Casino has top ratings across both the App Store and Google Play Store. However, if you don’t want to play games on the casino app, the mobile website is also available. The same game selection and bonuses are available on the app, mobile website and desktop website; all the same. The only change is that the primary navigation bar becomes a footer bar, but the menu stays at the top.

App Store: 4.8/5 (1.8k+ reviews)

Google Play Store: 4.8/5 (2.2k+ reviews)

VIP programmes and loyalty rewards

At Bally Casino, you can become part of the ‘My Reward$! Club’, where you get exclusive promotions, free spins and cash prizes. You will also get a daily free game, Box Bonanza games and free bingo & poker. 

Additionally, existing members can refer other members and receive a reward when they sign up and wager at least £40.

Pros & Cons of Bally Casino

Diving deeper into Bally Casino

We also look into the licensing, security, fairness and payment methods of Bally Casino, for a deeper dive into what the casino is all about. 

Licencing

While Bally’s Corporation owns the brand, Gamesys Operations Limited operates the site using a UK Gambling Commission (UKGC) licence. Bally Casino is also licensed by the Gibraltar Betting and Gaming Association (GBGA).

Payment methods

This operator doesn’t offer many payment methods. Visa, Mastercard, bank transfer and Apple Pay are the only options. I would like to see more deposit and withdrawal options to give UK players a bit more freedom when using the site. However, there are no fees for deposits and withdrawals, which I count as a win.

Software providers

There are multiple providers on this site, with big names like NetEnt, Games Global, Play’n GO and Pragmatic Play available. However, while you can enjoy several titles from industry-leading providers, there’s no filter that makes it easier to find a specific provider’s games.

Security and fairness 

Bally’s is very serious about security and fairness and holds an ISO 27001 (Information Security Management System) certificate. It also safeguards your information using methods like SSL encryption and firewall software.

There’s also no need to worry about this site’s fairness. The independent testing agency eCOGRA tests the games’ RNG (random number generator). The UKGC also regulates the site to ensure it uses fair gambling practices.

Responsible gambling measures 

Multiple responsible gambling tools are available, ensuring UK players always have the means to control their gaming habits. We found: deposit and session limits, session reminders, account cool-offs and self-exclusion options available. 

If you need more help, the operator also lists organisations that help with problem gambling, like GamCare, Gamban and GAMSTOP. Bally Casino lists the contact details for these organisations and provides a quick overview of how they can help.

FIRST rating: 4.7/5 stars

We give this casino a high rating due to many factors. The main one being the no wagering on the welcome offer or VIP games, meaning you can keep any winnings made. Additionally, it also has a cohesive app with high ratings, fast withdrawals and 24/7 customer support. However, we would like to see a few more payment methods become available, a few more games added to the library and a provider filter added.

Payment methods 

While there aren’t many payment methods (only three, really), you should still know what to expect from these three. Remember that withdrawals are only possible when using a method you’ve deposited with. The only exception is Apple Pay, which doesn’t support withdrawals and defaults to a bank withdrawal.

FAQs

Is Bally Casino legit?

Yes, this casino is a legit site of which Gamesys Operations Limited operates. The operator also holds a UKGC licence, meaning it is operating legally in the UK.

How can I contact customer support at Bally Casino?

While this casino stopped offering phone line support, they have a 24/7 live chat and support email option. 

How do I reset my password at Bally Casino?

Use the link titled ‘forgotten details?’ that's available on the login page, to reset your password. However, you have to add the email address you originally registered with. Once you receive the email with the reset link, follow the prompts to change your password.