23 December 2024 Casino

Betano Casino Review UK

Betano
4.4/5
  • Deposit £10
  • Get £40
VISIT SITE
  • Strong responsible gaming resources on offer
  • A good variety of games in the casino library
  • Easy to filter and search for specific games or mechanics

By Lucy Wynne

Betano Casino Review

Already an established sports betting site, Betano casino offers the best of both worlds with a wide range of slot, live casino and table games for UK players. With almost a decade of experience under its belt, it’s no surprise that Betano Casino is gaining traction in the iGaming market.

Key information

Link to sitehttps://www.betano.co.uk/en-gb/
Welcome bonusWager £10, get £40 
Founded2017
LicenceUK Gambling CommissionGibraltar Gambling Commissioner
SoftwareEyecon, Novomatic, Pragmatic Play, Nolimit City, IGT, Big Time Gaming, NetEnt, Blueprint Gaming, Relax Gaming, Yggdrasil, Realistic, Quickspin, Playtech, Red Tiger Gaming, Anaxi, Play’n GO, Light & Wonder, Spinomenal, Evolution Gaming, Playson, Amusnet, Wazdan, Games Global, Playtech, iSoftBet, Skywind, Spribe, Gaming Corps, SYNOT, Gamomat, Kalamba Games, Wizard Games, Ezugi, Authentic Gaming, On Air Entertainment
Games offeredSlots, blackjack, roulette, live casino, baccarat, crash, arcade, sic bo, poker, game shows, Slingo
Payout time1-3 working days
Customer support optionsLive chat, email, Facebook, X (formerly Twitter), SMS
OwnerKaizen Gaming, BV Gaming Limited
Payout rate96.4%
Mobile app?Yes
FIRST Rating4.4/5

What is Betano Casino all about? 

After making an impression on the field, Betano is now widening its scope by taking on the world of iGaming with its impressive online casino library. Just as Betano is partnered with some of the biggest football teams, it’s also signed deals with some of the greatest slot providers too.

Bonuses

If you deposit and wager £10 on selected slots, within 72 hours, then you’ll unlock £20 in bonuses for slots and £20 for live casino games. These each come with a list of specified games they can be used on, so make sure to check out the terms and conditions before you jump in. Immediately after wagering you will be credited with your slots bonus and your live casino bonus will enter your account 24 hours after.

This offer has a £1,000 cap on winnings, comes with 40x wagering requirements and you will have 30 days to use your bonuses before they expire.

Available games

As Betano is no stranger to the industry, it’s no surprise to see that so many software providers are live on the site. This means that you can get stuck in with games such as Wanted Dead or a Wild, Starburst, Big Bass Splash, Rich Wilde and the Book of Dead, Gates of Olympus and The Goonies Megaways.

Despite the number of games being way below the industry average, you can also easily navigate the library by filtering for particular suppliers, themes or features, including Megaways, Drops & Wins, Slingo and LuckyTap; which is always useful.

In the live casino, you can also find titles like Crazy Balls, Crazy Time, Lightning Roulette, Adventures Beyond Wonderland, Stock Market Live, Red Door Roulette and more.

Additionally, players also have access to instant play games such as scratchcards as well as Slingo titles.

Games Number of Titles
Slots439+
Roulette69+
Blackjack54+
Live casino76+
Other games94+

User experience and interface

The Betano website sets a solid first impression, thanks to its professional and sleek design. All the information is easy to find and all of the hyperlinks work like they should. For new customers, the onboarding process is simple and only takes a few minutes at most. 

For players who already have an idea of what casino games they want to play, it’s easy to filter the library by providers or features. If you’re going in with an open mind, then the casino homepage does a good job of offering you a variety of different games, styles and genres. 

Each page also has a helpful list of FAQs, which explain how their games are verified as fair, how to set limits or even how to access the site on mobile.

Mobile and app compatibility

Betano works perfectly on mobile, meaning that you can play all of your favourite casino games seamlessly, whether that’s on the go or even just sitting at home on your sofa. You can access the Betano website through your native mobile browser and navigate the site easily. 

For people who prefer a dedicated app, then you will be glad to know that BV Gaming Limited has also released a Betano Sports Betting & Casino app on Google Play and the App Store. 

Looking at the reviews, it does seem like a few people encountered some bugs with the deposit limit screen, but it appears that this was fixed during an update back in September. As the app was only released in May and is still very new, teething problems like this are always to be expected.

App Store: 4.6/5 stars (11.8k+ reviews)

Google Play Store: 4.6/5 stars (39.9k+ reviews)

VIP programmes and loyalty rewards

At the time of writing, there are no VIP or loyalty programmes available for UK customers. This is a shame, because Betano does seem to offer this to players in other jurisdictions, like Australia. This is something that many of the BV Gaming Limited’s brands have in common, so perhaps this will be something that the operator adds in due time.

Pros & Cons of Betano Casino

ProsCons
Strong responsible gaming resources on offerSome players reported problems with onboarding on the app
Arcade and instant games available Less than industry-average amount of games
A good variety of games in the casino libraryThe terms and conditions of the welcome bonus are steep 
A trusted brand and official partner of major football teams like Aston Villa
Easy to filter and search for specific games or mechanics

Diving deeper into Betano Casino

As well as its games offering and bonuses we take a look at the security measures taken to ensure players are safe as well as licenses, payments and more.

Licencing

Betano is owned by Kaizen Gaming and is part of the BV Gaming Limited family, an operator who also oversees brands such as BetVictor, TalkSPORT BET and Parimatch. 

BV Gaming Limited is licensed by two regulators, the UK Gambling Commission and the Gibraltar Gambling Commissioner. These are both strong licences to have and ensure that Betano is a legit and safe casino to play at.

Payment methods

While Betano might only accept the more mainstream payment methods, those being Visa, Mastercard, Apple Pay and Google Pay, these should still be accessible to almost everyone accessing the site from the UK. 

As always, you’ll need to complete any necessary Know Your Customer (KYC) checks before you can withdraw any winnings from Betano. Betano also has very low withdrawal and deposit limits. The operator only asks for a minimum of £5 for each and if you have less than this, then you can still contact customer support to find a resolution.

Software providers

All of the big studios are live with Betano, including Eyecon, Novomatic, Nolimit City, NetEnt and Play’n GO, just to name a few. This means that whether you’re looking for those traditional fan-favourites or those modern new releases, this line-up will have you covered. 

In the live casino library, you can expect to find games from Evolution Gaming, Pragmatic Play, OnAir Entertainment and even some in-house titles from Betano! This is a nice surprise and not something you see everyday, even from other big online casinos.

Security and fairness

Betano utilises all of the latest and strictest security protocols at its website. These include, but are not limited to, adhering to Payment Card Industry Data Security Standards (PCI-DSS), SSL encryption and even employing data protection officers (DPOs) to oversee the operations. 

As for fairness, there’s a dedicated page for this with all of the other important links in the footer of the page. This will explain the random number generators that Betano uses. To support this, the casino also has up-to-date certificates from eCOGRA - an internationally recognised and well-respected fairness testing agency.

Responsible gambling measures

There is a very good safer gambling portal at Betano, which has all of the modern features you’d expect from a reputable online casino. These include a list of betting myths and facts, tools to help you play safely and even support for friends and family. 

The tools at Betano include deposit limits, time-outs and self-exclusion options, but notably a product restriction request. We found this fascinating, as it’s not something we’ve seen used in many other online gambling platforms. This lets you restrict access to specific casino or sports products by reaching out to customer support, which we thought was a really good and innovative idea.

FIRST rating: 4.4/5 stars

Betano is one of those online casinos that manages to do everything right. It has a great library filled with a wide variety of games and titles from the biggest studios in the industry. Not only that, but it has a solid foundation with its legal licencing and responsible gambling measures.

We would’ve liked to have seen some more modern and varied payment methods at the site, but as it covers all of the big ones and even accepts minimum deposits of £5, we can’t really complain. The only thing we would have liked to have seen is an increase of the number of games on the site.

Payment methods

Payment methodDepositsMin.depositWithdrawalsMin.withdrawalWithdrawal time
Visa£5£101-3 business days
Mastercard£5£101-3 business days
Apple Pay£5£51-3 business days
Google Pay£5£51-3 business days

FAQs

Is Betano Casino legit?

Betano is owned by Kaizen Gaming and operated by BV Gaming Limited, two of the biggest operators in the gaming industry. Betano is also licensed and regulated by the UK Gambling Commission, which means it’s safe and legit.

How can I contact customer support at Betano Casino?

There are multiple ways you can get hold of the customer support team at Betano Casino, including live chat, email, Facebook, X (formerly Twitter) and even a phone number. All of these can be accessed through the ‘contact us’ section of the website.

How do I reset my password at Betano Casino?

If you want to reset your password at Betano Casino you just need to press ‘forgot password’ and the instructions will be sent to the email associated with your account.

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