Grand Hotel Casino review
Grand Hotel Casino
Grand Hotel Casino review
Casino rating
4.4/5

Grand Hotel Casino is one of the UK’s most reliable platforms for slots, table games and video poker. Let's take a look.

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  • First review

    4.4 / 5
    time icon 5 min to read

    Grand Hotel Casino is one of the UK’s most reliable platforms for slots, table games and video poker. The operator debuted its gaming portfolio in 2000 – and now stands as a stalwart brand in the desktop space.

    The site continues to deliver high-value offers bolstered by accessible payment limits, with full details of its offerings outlined in this review.

    Key information

    Welcome bonus£560 bonus cash
    Founded2000
    LicenceUK Gambling Commission
    SoftwareMicrogaming, Evolution Gaming, Rabcat, Triple Edge Studios, Northern Lights Gaming, Stormcraft Studios, Electric Elephant Games, All41 Studios, Gameburger Studios, Pulse 8 Studios, Neon Valley Studios, SpinPlay Games, Real Dealer Studios, GONG Gaming, On Air Entertainment, Buck Stakes Entertainment, Games Global, Old Skool Studios, Foxium, Just For The Win, PearFiction Studios, Slingshot Studios, Fortune Factory Studios, Crazy Tooth Studio, Alchemy Gaming, Snowborn Games, Gold Coin Studios, Half Pixel Studios, Eurostar Studios, Aurum Signature Studios, Pragmatic Play
    Games offeredSlots, blackjack, roulette, video poker, progressive games
    Payout time1-7 days
    Customer support optionsEmail, live chat
    OwnerApollo Entertainment Ltd
    Payout rate 98.25%
    Banking optionsVisa, Mastercard, PayPal, Neteller, Skrill, Rapid Transfer, Paysafecard, Neosurf, Payz, MuchBetter
    Mobile appNo

    What is Grand Hotel Casino all about? 

    Grand Hotel Casino prioritises three key features: bonuses, games and banking.

    Combined, these elements create an accessible environment for first-time players. For seasoned veterans of the online casino scene, Grand Hotel Casino ensures that valuable, jackpot-laden games deliver consistent rewards.

    Let’s run through some of the operator’s key facilities, here.

    Bonuses

    All new players can claim up to £560 in casino welcome bonus cash upon depositing £10+ for the first time. This promotion is split into four parts, explained below:

    • 1st deposit: 100% match up to £100.
    • 2nd deposit: 50% match up to £150.
    • 3rd deposit: 30% match up to £150.
    • 4th deposit: 20% up to £160.

    Just register an account and deposit using any payment method to qualify for the welcome bonus – with all games (excluding All Aces Video Poker) contributing to the offer’s 200x wagering requirements. 

    Available games

    Fans of slots, progressive jackpots and table games will enjoy much of Grand Hotel Casino’s catalogue. 

    Pragmatic Play represents the site’s primary slots provider, with 777 Rush, Big Bass titles, Buffalo Kings Megaways and Bounty Hunter just a small selection of the team’s available output. In addition to those products, you’ll encounter popular slots from multiple studios – including the Amazing Legends series, Bison Moon, Chilli Heat and more.

    RNG roulette and blackjack serve as the main table games. If you’re after immersive single-player gaming rooms, venture to the Grand Hotel Casino pre-recorded tables – where ‘Real Roulette with…’ games are available 24/7.

    Video poker is also on hand whenever you like, with several Aces & Faces and Jacks or Better titles up for grabs.

    User experience and interface

    Navigating the Grand Hotel Casino interface is quite straightforward; the site integrates an intuitive footer menu comprising direct links to relevant sections at all times. 

    Feel free to explore promotions, sift through loyalty rewards, try new games and process payments via these instant links, as well as contact the team’s support staff.

    Mobile and app compatibility

    Search for Grand Hotel Casino via your favourite browser to enjoy slots, video poker and table games while out and about. The browser version of the site is designed with iOS and Android mobile devices in mind – allowing you to pay and play wherever you are, whenever you want.

    VIP programmes and loyalty rewards 

    Play games at Grand Hotel Casino to accumulate VIP Points and climb the loyalty programme. 

    This VIP club centres on specialised jackpots over anything else – and new winners are drawn every eight hours. The better your level, the greater your potential reward; Diamond players are eligible for £1,400 in jackpot prizes.

    Exclusive giveaways are also available, with game consoles, homeware, new smartphones, fuel vouchers and more at the ready.

    Diving deeper into Grand Hotel Casino 

    Licensing

    Grand Hotel Casino is licensed by the UK Gambling Commission under account number 38620. In short, this means that the site must abide by strict player safety, anti-money laundering and platform security protocols – with regulatory failures punished.

    Payment methods

    Several popular casino payment methods are available at Grand Hotel Casino, including debit cards, e-wallets and bank transfers. 

    Minimum deposits and withdrawals open from just £10 – making this platform one of the most accessible when it comes to banking. The only drawback comes in the form of withdrawal times; some methods carry waiting periods of up to five days. 

    As is standard in the modern gaming industry, deposits are processed immediately.

    Software providers

    Major software providers like Pragmatic Play, Microgaming, Triple Edge Studios and Gameburger Studios each publish an array of top-rated games at Grand Hotel Casino. Eurostar and Half Pixel Studios round out the smaller outfits – culminating in a diverse collection of niche and well-known teams. 

    Security and fairness 

    SSL encryption is deeply rooted in Grand Hotel Casino’s security software. In turn, every fragment of sensitive data is scrambled into unreadable code – preventing anyone but the account holder from accessing private information.

    Fairness is another core aspect tied to the Grand Hotel Casino experience. On this point, each game within its portfolio is meticulously tested by professional organisations before going live.

    Responsible gambling measures 

    You may opt in to a cooling-off period of 24 hours to six days, enforce deposit limits and request reality checks. Extended self-exclusion is also available, which bars access to the platform for a defined period.

    FIRST rating: 4.4/5 stars

    Payment methods at Grand Hotel Casino 

    Payment methodAvailable on depositsMin. depositAvailable on withdrawalsMinimum withdrawalWithdrawal time
    Visa£10£101-5 days
    Mastercard£10£101-5 days
    PayPal£10£10Instant - 3 days
    Neteller £10£10Instant - 3 days
    Skrill£10£10Instant - 3 days
    Rapid Transfer£10£101-5 days
    Paysafecard£10£10Instant - 3 days
    Neosurf£10£10Instant - 3 days
    Payz£10£10Instant - 3 days
    MuchBetter£10£10Instant - 3 days
  • FAQ

    3
    • Yes, Grand Hotel Casino is a legit online casino operating under a license by the UKGC.

    • You can contact the Grand Hotel Casino customer support team via live chat and email.

    • Select ‘Log In’ and then click ‘Can’t access your account?’ to speak with an agent and reset your Grand Hotel Casino login credentials.

  • Pros & cons

    • Brilliant VIP giveaways
    • Low £10 minimum deposit limit
    • Deep range of slots
    • Valuable welcome bonus
    • Innovative pre-recorded table games
    • High welcome bonus wagering requirements
    • No app
    • Limited bonuses for existing players
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