Heart Bingo casino review UK
Heart Bingo

Heart Bingo casino review UK

Casino rating
4.6/5
  • Casino games
    Casino games 300
  • Minimum deposit
    Minimum deposit £5
  • Support reply time
    Support reply time 1 hour

Heart Bingo is an online bingo and casino site that was initially launched in 2010.This casino offers new players both free credit on bingo plus a generous amount of no wagering free spins, upon your first deposit.

  • First review

    4.6 / 5
    time icon 6 min to read

    By Kyle Comrie

    Heart Bingo casino review

    Heart Bingo is an online bingo and casino site that was initially launched in 2010. However, the brand’s owners, Global Media Group Services Limited, switched from its original operator, Gamesys, to BV Gaming Limited in 2021. This casino offers new players both free credit on bingo plus a generous amount of no wagering free spins, upon your first deposit.

    Key information

    Once BV Gaming Limited took over the casino, it relaunched under the same name a refreshed platform. Now, UK players can access the following features on the site.

    Welcome bonus£30 free bingo tickets + 100 no-wagering free spins
    Founded2010/2021
    LicenceUK Gambling Commission
    SoftwarePragmatic Play, Eyecon, Hacksaw, Nolimit City, Big Time Gaming, Play’n GO, Blueprint Gaming, Yggdrasil, Relax Gaming, Anaxi, Playtech, NetEnt, Red Tiger Gaming, IGT, Realistic, Quickspin, Novomatic, Evolution Gaming, Light & Wonder, Slingo, Gamesys
    Games offeredSlingo, slots, table games, live casino, bingo, instant win
    Payout time30 minutes - 10 business days
    Customer support optionsEmail, contact form
    OwnerGlobal Media Group Services Limited
    Payout rate N/A
    Banking optionsVisa, Mastercard, FastFunds, BACS, Google Pay, Apple Pay, 
    Mobile app?Yes
    FIRST rating4.6/5 stars

    What is Heart Bingo all about?

    With the site’s revamp, it offers several time-limited bonuses with bingo tickets and free spins. It also lists over 2,800 casino games, ensuring players always have something to entertain themselves with.

    Bonuses

    New UK players must make a £10 deposit and wager it - on any bingo or slot game - within seven days of registering to receive the welcome bonus.

    This bonus provides 300 bingo tickets (worth £30) plus 100 free spins (£0.10 each) on Make Me a Millionaire. There are no wagering requirements attached to the free spins but there is a 5x wagering requirement on your free bingo tickets.

    Besides the welcome bonus, you can find promotions such as 'Bingo Rewards Club', 'Drops & Wins', 'Free Gold Free Wheel' and 'Pick 'n' Mix boxes'.

    Available games

    Over 2,800 casino games are available, some of them being exclusive Heart Bingo titles.Some of the exclusive titles available are: Gigamatch Sugar Skull, Monsterville Secrets, Heart Bingo Branded Megaways and Heart Bingo European Roulette.

    However, famous titles like Double Bubble, Fluffy Favourites and Big Bass Bonanza are also available. For those pop culture fans you will also find branded titles such as The Flintstones and Ted Megaways.

    The table games are listed with the live dealer games, and here you can find: Mega Fire Blaze Lucky Ball, Bet Behind Blackjack, Vikings Multifire Roulette and more.

    Furthermore, there are also dedicated sections for Megaways, daily jackpots, Slingo titles and ‘new slots’ which helps you find new fun games to enjoy.

    GamesNumber of Titles
    Slots2,650+
    Roulette25+
    Blackjack 10+
    Live casino75+
    Other games 75+

    User experience and interface

    This casino has a white background with red elements, as expected of a brand with ‘heart’ in its name. A collapsible menu provides fast access to all the important pages, while a header bar lets you navigate between the different game lobbies. You will also find several category filters for games, such as ‘features’, ‘themes’ and ‘suppliers’ which really helps with the overall UX of the site.

    Mobile and app compatibility

    The mobile apps are excellent alternatives to using the desktop website, as both the iOS and Android apps have high ratings. On mobile, the main header bar moves to the bottom for better optimisation.

    App Store: 4.8/ 5 stars (6k+ reviews)

    Google Play Store: 4.3/ 5 stars (1.8k+ reviews)

    VIP programmes and loyalty rewards 

    While some bonuses reward wagering specific amounts on games, like the ‘Bingo Rewards Club’, there is no actual VIP programme.

    Pros & cons of Heart Bingo

    ProsCons
    Over 2,800 gamesLengthy withdrawals
    Low withdrawal/deposit limits of £5No VIP scheme
    Highly-rated mobile appsIt only has a few table games
    Welcome bonus with bingo tickets and no wagering 100 free spins
    Exclusive titles

    Diving deeper into Heart Bingo

    This casino and bingo site has won several awards. It holds three winning titles from the WhichBingo Awards 2023 of 'Best Customer Service', 'Best Bingo Mobile Site' and 'Best Pragmatic Play Bingo Site'. It also has other awards, showing how reliable, high-quality and safe the platform is for UK players.

    Licencing

    BV Gaming Limited operates the site using a UK Gambling Commission (UKGC) licence. However, it also goes the extra mile by partnering with IBAS (International Betting Adjudication Service) to resolve disputes fairly.

    Payment methods

    Mastercard and Visa debit cards are the primary payment methods. However, Google Pay and Apple Pay are also available. When it comes to withdrawals, UK players can also use BACS or FastFunds.

    Software providers

    You might recognise a few gaming studios such as Pragmatic Play, NetEnt and Light & Wonder. However, there are also other exceptional studios available, such as Yggdrasil, Blueprint Gaming and Big Time Gaming - meaning you have access to Megaways and Jackpot King titles.

    Security and fairness 

    The operator implements several security measures to safeguard the platform and players. These measures include strong SSL encryption, firewalls for DDoS mitigation, anti-malware technology and Google reCAPTCHA v3. Players can also activate two-factor authentication, and eCOGRA certifies the RNG (random number generator) software is fair.

    Responsible gambling measures

    UK players can impose limits on their gaming habits using any of the available responsible gambling tools. These tools include deposit limits, gaming time reminders, time-outs and self-exclusion. They can also get an account overview, see their transactions or close their casino account.

    FIRST rating: 4.6/5 stars

    Heart Bingo offers an excellent range of games, robust security and fairness and multiple time-limited promotions. The live chat is available 24/7, and players can deposit and withdraw as low as £5. Further, their welcome offer of £30 in free bingo tickets plus 100 no wagering free spins is probably one of the best currently available within the UK online casino market. However, we would have liked to have seen some more table games, a VIP scheme and quicker withdrawal options.

    Payment methods

    Payment methodDepositsMin. depositWithdrawalsMin. withdrawalWithdrawal time
    Visa£5£52-5 business days
    Mastercard£5£52-5 business days
    Apple Pay£5£51-3 business days
    Google Pay£5£51-3 business days
    BACSN/A£51-3 business days
    Bank TransferN/A£53-10 business days
    FastFundsN/A£530 min - 24 hours

    Still exploring? Our team put together the best casino sites.

    Still looking? Have a look at our review of Jackpot Mobilecasino.

    FAQs

    Is Heart Bingo legit?

    Yes, BV Gaming Limited manages the site using a UKGC licence, partners with IBAS for fair dispute resolution and uses eCOGRA to ensure game fairness.

    How can I contact customer support at Heart Bingo?

    A 24/7 live chat service is one way to contact the support team, though it doesn’t have an obvious button. You can find the link to the live chat in the ‘help centre’. Further, a support email is also available if you have more severe issues.

    How do I reset my password at Heart Bingo?

    The login page's feature, ‘forgotten password?’ will help you reset your account’s password. However, you can also sign into your account and use your ‘my account’ settings to adjust your casino account’s password.

  • Pros & cons

    • Over 2800 games
    • Exclusive titles
    • Welcome bonus with bingo tickets and no wagering 100 free spins
    • Highly-rated mobile apps
    • Low withdrawal/deposit limits of £5
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