MasterPlay Casino review

MasterPlay review

MasterPlay is an unlicensed online crypto with little information available about its operations. While it has a large library of casino games and a multi-stage welcome bonus, it’s innately unsafe to play at due to the lack of a gaming licence.

Key information

What is MasterPlay all about? 

Bonuses

At the time of our review, there were two promotions active: the welcome bonus and a cashback offer. The welcome bonus package is spread out across seven steps, each requiring a minimum deposit of £30 each. The first one comes with a 150% deposit match and 50 free spins, while the later steps vary between a 50% deposit match and 50 free spins. 

The cashback system will reward 10% of the deposit back into your wallet once your balance falls below £5.

The daily promotions, such as Mystic Monday and Fantastic Friday, are all listed as ‘Coming Soon’ but seem like they’ll reward you with bonuses or free spins when you make additional deposits.

Available games/sports to bet on

Thanks to the long list of software providers active on this site, there are even more casino games to pick from. Some of the biggest ones include Funky Time, Stock Market, Asgard Legends, Jungle Adventure, Nine Tailed Fox and Noble Cat.

It’s easy to search the library for specific providers or mechanics, and the current free spin bonus games include Rise of Triton, Pho Sho, Bounding Luck, Hearts Desire and Winds of Wealth.

As MasterPlay operates as an online casino only, there are no sports betting opportunities on this platform.

User experience and interface

The MasterPlay website works very well and is responsive at all times. We had no problems with dead links, pages not loading or any other problems. It’s easy to find everything you’d need to and most of the links in the footer, such as ‘About Us’ or ‘Terms and Conditions’ can also be accessed from the sidebar menu, which was a really nice touch.

There wasn’t a FAQs, which made it difficult to find some information and will only be detrimental in the long run, nor was there a ‘Contact Us’ page. 

However, the sign-up and deposit process was seamless and can’t be faulted.

Mobile and app compatibility

While there isn’t an app for MasterPlay, mobile players don’t need to worry, because the mobile site is easily accessible through your phone’s browser on both iOS and Android devices. If you use MasterPlay on mobile, then you’ll have all of the same features that you’d get on PC. 

This means you can access your MasterPlay account on your phone, manage your funds and play all of your favourite games.

VIP programmes and loyalty rewards

There is no VIP programme or loyalty scheme at MasterPlay Casino. 

This might be similar to other casinos we’ve reviewed which pride themselves on having no KYC features, and thus, don’t oversee the activity on player accounts. This hands-off approach makes it difficult to offer any rewards which scale with player activity.

Pros & Cons of MasterPlay

Diving deeper into MasterPlay 

Licensing

MasterPlay has no licence whatsoever, not even one of the weaker ones. This makes it impossible for a regulator or authority to step in if you have any problems at this platform, whether that’s regarding withdrawals or player data. 

This means that if you play at this casino, you are doing so entirely at your own risk.

Payment methods

As a crypto casino, MasterPlay has all of the main tokens we expected to see, such as Bitcoin, Ethereum, Tether and Litecoin. However, if you’re new to crypto then this platform also gives you the option to deposit using using fiat methods.

It’s always worth seeing whether crypto casinos will let you use a variety of payment methods like this in case one of these channels becomes inaccessible in the future. Not only that, but it’s always considered a strength if a casino welcomes all kinds of players, whether they’re established with crypto wallets or new to the currencies themselves.

Software providers

There’s a nice variety of software providers at the site, ranging from industry giants like Evolution to smaller studios like ArrowEdge. Other notable names include KA Gaming, Mancala Gaming, Betsoft, Gamzix and Lotto Instant Win. 

However, if you play online casinos often, then you’ll notice that there are a few major studios which are missing from this platform. At the time of our review, MasterPlay does not have any games from Hacksaw Gaming, Pragmatic Play or Nolimit City.

Security and fairness

MasterPlay has a page dedicated to explaining the security measures found on the website. The first of these is Secure Socket Layer (SSL) technology, which is a widely accepted and trusted encryption standard used by many websites to secure online transactions. 

MasterPlay also utilises multiple layers of security around player data and third-party auditing to make sure that its security is robust enough. This includes vulnerability scans, penetration testing, and assessments of the security controls and processes.  

Responsible gambling measures

MasterPlay might not have a licence, but that hasn’t stopped it from taking responsible gambling seriously. There are a few typos and grammatical errors in this section of the website, but there is a good list of behaviours to avoid alongside gambling, such as drinking or playing games without paying attention to what you’re doing. 

This operator lists the Global Gambling Guidance Group as the only external resource for players to check out, which feels a little lazy, but it’s certainly better than nothing.

First rating: 1.9/5 stars

MasterPlay seems like a very fun and accessible casino to play at. There’s a good variety of games available in the library and it doesn’t even ask you to submit those pesky KYC documents like every other casino does, meaning you can jump right into the action. 

However, that’s only possible because this is an unlicensed crypto casino and is therefore risky to play at. It’s never recommended to play at an online casino which doesn’t hold an official gaming licence because this means that your actions are completely unprotected.

Cryptocurrencies available

Accepted Payment

FAQs

Is MasterPlay legit?

As MasterPlay doesn’t hold a licence and is very secretive about any owners or operators, we cannot say that this casino is legit or safe to play at.

How can I contact customer support at MasterPlay?

It seems like the only way to contact MasterPlay is through the live chat function on the site. We couldn’t find an email or alternative way to get hold of customer support. 

How do I reset my password at MasterPlay?

If you need to reset your password at MasterPlay, all you need to do is press “Forgot Password” when trying to log in and the instructions will be sent to your email.