The Vic review

 — 5

 — 5

By Richard Trenchard

Players can now enjoy the famous Grosvenor Victoria in London from the comfort of their own home in the form of their top online casino, The Vic.

This site continues to gain traction with UK players who look for an immersive experience, with several live casino games on offer, along with some of the best online slots and other table classics. With fast withdrawals available and a clean user interface, The Vic is a top online casino. Read our honest review to find out more.

Key information

What is The Vic all about?

The Vic is the online portal for the famous London Grosvenor Victoria casino, which is situated in the Marble Arch area of the UK’s capital city. The site was launched in 2022.

The Vic delivers a wonderful overall experience, and while there are notable improvements that can be made, it’s a site that doesn’t let players down with what is offered.

Bonuses

The Vic offers several bonuses for new and existing players. Immediately upon joining, players can claim a welcome bonus that allows them to ‘Get up to £200 and 100 free spins’. This bonus is available across three deposits, offering a 100%, 50%, and 25% across your first three deposits up to £100, £50, and £50, with 20, 30, and 50 free spins, respectively.

Once signed up, several ongoing promotions exist, with The Vic offering:

• Daily Victoria Spins
• Royal Spins
• Loyalty Rewards

It is worth noting that the welcome bonus comes with terms and conditions that may not make it too accessible for casual bettors. For instance, a £20 deposit must be made each time to claim the offer, while the wagering requirements are 50x the bonus and deposit, which is high compared to the industry average. Also, certain payment methods are excluded from the bonus.

Available games

The Vic has players covered with a diverse and comprehensive games library. Everything from slots to table games, live options and Slingo can be found in the library. Around 1,800 slots and Slingo titles are available from the biggest software providers, with around 70+ live options also available to enjoy. 

You can find games across all casino classics, with nostalgic slots and authentic live table game experiences offered. In addition, some of the latest titles with the newest innovations are also listed, meaning players can find something to suit all their needs.

For players seeking potentially rewarding experiences, more than 100 jackpot games are available. There are many options across various themes. Each option displays the available jackpot at the bottom of the thumbnail, enhancing the overall user experience.

User experience and interface

The Vic provides a seamless experience for visitors unable to visit the physical establishment, offering numerous authentic and realistic live sessions. The website’s layout is clean, organised, and clutter-free, allowing visitors to easily find everything that they need in an instant. 

Accessing the player account is also simple, which makes it easy to make deposits and withdraw funds. Meanwhile, games are categorised in an easy to view and understand way, while the search function at the top of the page makes it super simple if a desired title is known. The game’s clear and large thumbnails help make finding a game just as easy when scrolling through the vast library.

Mobile and app compatibility

The Vic has a downloadable mobile casino app, although there is only one available for Android users. As of August 2025, there isn’t one available for iOS users. The app is responsive and provides users with a seamless experience.

Available on a mobile web browser, The Vic platform sticks to its clean, organised layout. Users can scroll through the page to find the games they want and click on accessible features at the top of the page to enhance navigability.

VIP programmes and loyalty rewards

Along with the ongoing bonuses, The Vic rewards players who show site loyalty. Using ‘Vic Coins’, players can earn these digital coins with each game that they play. A determined amount will be won for every £1 that is spent across games, with players able to claim bonuses for every 1,000 coins they earn. Players are automatically enrolled in the scheme as soon as they sign up.

Pros & Cons of The Vic

Let’s take a look at the notable pros and cons of The Vic.

Diving deeper into The Vic

Continue reading this The Vic casino review to learn even more about how this site can be trusted when used. We’ve tested The Vic across many aspects that relate to its commitment to provide a positive and safe gaming environment.

Licensing

The Vic operates under a licence from the UK Gambling Commission for players in the UK, under account number 57924. This is the strongest possible licence a provider can have when operating in the country, making the site one of the safest. As noted in the security section below, the UKGC licence means the strongest possible measures are in place.

Payment methods

The Vic allows players to deposit with several reputable methods, allowing for instant transactions. In addition, fast withdrawals are also possible, with some being processed immediately and available in the player’s payment account within 15 minutes. Available methods include:

• Debit Cards (Visa & Mastercard)
• Apple Pay
• PayPal
• Paysafecard

Credit cards are not accepted due to their ban in 2020, and cryptocurrency is also not accepted.

Software providers

The Vic’s game library is populated with several reputable software providers, with many of them among the industry leaders. Among the most notable:

• Pragmatic Play
• Blueprint
• NetEnt
• Evolution

The availability of the biggest software providers helps to enhance the trust that can be instilled in The Vic, as these games are tested for fairness and legitimacy. Players can play these titles without worrying about whether they are rigged, while malfunctions are extremely rare.

Security and fairness

As noted as part of the licensing terms, The Vic’s acquisition of a UKGC licence means they have the strictest security protocols in place. The online casino is secured using SSL encryption technologies, firewalls, and other market-leading measures.

Per UKGC licensing requirements, The Vic will also undergo several regular audits, which include their games being tested for fairness and transparency. Assessments will be rigorous and will be completed by independent third-party test houses approved by the UKGC.

Responsible gambling measures

The Vic takes responsible gambling seriously, which is evident across their website. At the bottom of every page, above the footer, the casino provides instant access to its tools. These include:

• Deposit limits
• Reality checks
• Breaks
• Self-exclusion

Their commitment to responsible gambling is unmatched by others, as they also provide a ‘Safer Gambling Hub’ in the footer. Click this, and players will be transported to a dedicated area of the site that offers valuable information and access to independent organisations and charities.

FIRST rating: 4.3/5 stars

Payment methods

FAQs

Is The Vic legit?

Yes, The Vic is a legitimate online casino that can be trusted. It holds a UKGC licence, making it perfect for UK players to use safely and enjoy what is on offer.

How can I contact customer support at The Vic?

You can contact customer support by either email or live chat. The live chat feature isn’t available 24/7, but can be used daily between 07:00 and 22:30. A detailed FAQ is also available if you wish to solve any queries more timely.

How do I reset my password at The Vic?

To reset or change your password, please visit the FAQ section. You’ll find a link there to click, which will allow you to enter your registered email address and receive an email to begin the process.