Betdaq Casino Review

Betdaq Casino review

Betdaq’s betting exchange launched in 2000 and, as well as the peer-to-peer exchange, the site now offers a dedicated sportsbook as well as the Betdaq Casino. The casino has a limited selection of titles, overall, with its main area of concentration seemingly being on live table games. 

There is a very small selection of slot titles accompanying the live games, but the casino feels like a side bet, rather than the main event. With that said, the live games are enjoyable, there’s a decent welcome bonus, and players can enjoy good security and fairness.

Key information

What is Betdaq Casino all about? 

Most bettors know of Betdaq as a betting exchange where players place and lay bets against one another. The site expanded to offer a more traditional sports betting arm and introduced casino games in 2021. 

The casino section has expanded in recent months, although its roster of games is still fairly limited, and it will best suit players who like live table games and those who are looking for the convenience of having a single account for exchange betting and traditional sports betting with a side order of casino games.  

Bonuses

Betdaq has very limited bonus options available, but they do offer separate bonuses according to a player’s preferred type of betting. Sports bettors can get 0% commission for their first 100 days, £1,000 cashback on their first month of bets, and a free £10 matching bet on virtual sports events at the sportsbook. 

New casino players can enjoy 75 free spins. The free spins can be used at any of around 300 eligible slot games on the site, but players must deposit £25 to access the spins, and the deposit must be made by PayPal or bank card, not using PayPal or Skrill. 

The bonus does allow players to choose from a good variety of the site’s slots, but the deposit restrictions and the fact that only free spins are available will exclude some potential players.

That’s it for bonuses, which means there are no reload or ongoing bonuses, and there are no VIP or loyalty programmes for regular players to enjoy. 

Available games

The casino side of Betdaq has grown recently. While it previously offered only around 100 games, it now has around 450 games. This is still restricted compared to most sites, with some offering thousands of different games. 

There is a reasonable variety of online slots to choose from, but traditional table games are limited. There are no slingo or crash options, but there are game shows, and Betdaq Casino does have a good range of live casino games. 

Live games are more immersive, giving the feel of a real casino experience. But, because this is the modern age and Betdaq is an online casino, players can also find some more modern live table games. 

Quantum Roulette and Lightning Roulette, for example, provide different experiences by adding multipliers and special events that you won’t see in a traditional European or American roulette spin.  

At the time of this review, there were approximately 350 online slots available on the site. This isn’t the most expensive collection, and it is noteworthy that there are no progressive jackpots currently available to players. The addition of one or two progressives would help bolster the site’s options. 

User experience and interface

Users have a single Betdaq account, which they can then use on the exchange, sportsbook, or casino. This is more convenient than managing multiple wallets and balances. But it does mean the different platforms share a single site. Fortunately, it is easy enough to navigate directly to the casino area once you visit the main site and while the lack of games may deter some users, it makes it somewhat easier to find what you’re looking for. 

The main game page offers some helpful categories, including links to games by specific studios as well as links to live games, table games, and slots. Other than that, though, there are no filters or advanced search features, making things a little trickier. Generally, though, navigation is easy and the site’s processes are smooth. 

Mobile and app compatibility

Betdaq’s main site is optimised for use on mobile devices and mobile screens, which means players can access the site directly from their devices. 

Alternatively, Betdaq also has Android and iOS apps available for download. Both apps can be downloaded from their respective stores, and they offer convenient and easy access to all the Betdaq gaming platforms. 

The apps will feel very familiar to site users, with the same design and similar layouts. This also means the apps are intuitive and make access and play easy. 

VIP programmes and loyalty rewards

There are no VIP or loyalty programmes available on the Betdaq site, and the casino’s promotions are geared primarily towards new players, which means there is little additional incentive for users to keep returning and playing Betdaq Casino’s games.  

Pros & Cons of Betdaq Casino

Diving deeper into Betdaq Casino

Betdaq Casino is not as well-known as a lot of other online casinos, but the Betdaq brand is well-established. Behind Betfair, it is the world’s second-largest betting exchange. 

Betdaq was founded in 2000 by Dermot Desmond, and while it was bought by Ladbrokes’ parent company Entain in 2013, it reverted to Desmond’s ownership in 2021 – around the same time the site started offering casino games. 

It is licensed by the UKGC, and although its games and bonuses are a little limited, it is highly regarded for its security, privacy, and the platform itself.

Licensing

Betdaq is licensed by the UK Gaming Commission (UKGC), which means it can operate legally in the UK and offer its services to UK players. The UKGC is also considered to have the strictest safety and security requirements, giving players peace of mind when they log on. 

Payment methods

Players have a fairly limited selection of banking methods available to them at the Betdaq Casino website, but those that are offered are convenient and have good limits. 

Bank cards and bank transfers will be the most popular options, but the casino also allows players to use Skrill, MoneyBookers, NETeller, and PayPal, which is a good range of digital wallets.  

Software providers

The slots and table games that are available on Betdaq are generally high quality and have been provided by some big-name studios, including Big Time Gaming, NetEnt, and Evolution Gaming. It seems likely that the site will continue to grow and introduce more studios in the future. 

Security and fairness

Security is paramount to casino players, who want to know that their money and their personal details are secure while on the site. Betdaq uses SSL on its website to secure data before it is uploaded or downloaded. 

It also abides by the best practices code outlined by the UKGC, and its accounts offer additional security features like two-factor authentication, designed to further shore up security levels.

UKGC licensing also means the site abides by fair gaming policies, with its random number generator results audited before games go live.

Responsible gambling measures 

Betdaq uses ID verification to help prevent fraud and to ensure players who register are old enough to gamble. This also helps ensure that services are not offered to players who are part of self-exclusion services. 

Accounts also offer time-out options, enabling players to stop themselves from gambling for a determined amount of time. Realty checks can also be set to trigger when players have spent a long time playing a game on site, and it is part of the GAMSTOP self-exclusion programme, while offering its own six-month self-exclusion option.

FIRST rating: 4.3/5 stars

Payment methods

FAQs

Is Betdaq Casino legit?

Betdaq Casino is part of the Betdaq brand, which includes the betting exchange and sportsbook. The brand launched in 2000, and Betdaq is licensed by the UKGC. The site, including the casino, is legitimate and has attained a solid reputation for fairness as well as security. 

How can I contact customer support at Betdaq Casino?

The casino has excellent customer service contact options. It offers a 24/7 live chat feature, which has become fairly commonplace in the online casino industry. Players can also contact the site by email at helpdesk@betdaq.com or by calling 0800 473 0009 in the UK or 01 55 66 222 in Ireland.

How do I reset my password at Betdaq Casino?

If you have forgotten your Betdaq Casino password, follow these steps to reset it and regain access to your account:

• Visit the site
• Click “Forgot your username/password?” Under the login buttons at the top of the screen
• In the pop-up screen, add your username and click “Check”

You will receive an email to the email address registered on your account, which includes details on how to select a new password.