Betzone casino review UK

By Wayne Goodchild

Betzone Casino Review

Betzone offers thousands of online casino games, including slots, table games and modern crash-style titles. This platform is part of the Playbook Gaming Limited group, which manages a list of online sports betting sites and casinos.

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Key information

What is Betzone Casino all about? 

It might be called Betzone, but this online platform doesn’t just offer sports betting. In fact, it has a casino filled with the latest slots, live casino and arcade games.

Bonuses

The bonuses can be a little difficult to browse at Betzone, because rather than having a dedicated page for the different promotions, they’re all listed on the side of the page with collapsible terms and conditions attached to each one. 

However, once you scroll through them, you’ll find two casino promotions for new customers. The first welcome bonus is 20 free spins on Cops n Robbers Big Money Christmas after you deposit and wager £20 on select games. The maximum wins from this are capped at £500, but we find this fair.

The second bonus available for players is 20% cashback on losses for the first seven days after signing up. This is limited to select slots, such as Big Bass Splash and Starburst, although the full list is available in the T&Cs. The minimum cashback is £5 and the maximum is £50. 

Available games

Betzone has all of the popular modern casino games in its library, including Octo Attack, Big Bass Vegas Double Double Deluxe, Fishin’ Frenzy, The Dog House Megaways, Slingo Fowl Play, Bone Raiders and Nitropolis 5.

This casino also has a good list of new slots too, which means that it updates its library regularly. At the time of our review, we noticed several slots which had only been released a few days earlier, such as Moleionaire and Wings of Horus.

It’s not just video slots available here either, but a long list of live casino games too. This includes Snakes & Ladders Live, Mega Wheel, Crazy Coin Flip Live, Sweet Bonanaza, Boom City and Lightning Dice.

For whatever reason, the live casino library is also filled with crash-style games, which are not live in nature. This can make it a little confusing for new players, but this would be an easy fix for Betzone, so we’re not too worried.

User experience and interface

The user experience at Betzone was overall positive, but the site does feel very cluttered. While we’ve described some other online casinos as ‘too simple’ before, this site would have benefitted from some breathing room. There’s a large scrolling banner across the top, which has no less than six different features trying to grab your attention at once, along with the sidebar of promotions. This leaves about half of the actual page for the site itself, which doesn’t make for a good interface.

However, once you’ve gotten used to the site and maybe got a list of favourite games you can head to quickly, it might not be so overwhelming. 

Mobile and app compatibility

The Betzone website works perfectly on mobile, and in many ways, it actually feels better than its desktop version. The UI isn’t as cluttered and the promotions have their own dedicated page, rather than lingering in a sidebar. It seems like Betzone is more mobile-first rather than just mobile compatible. 

Not only does it work better in a mobile browser, but there’s also a dedicated app available on Google Play or in the App Store. 

VIP programmes and loyalty rewards

Betzone doesn’t have a traditional VIP programme, but it does run a Rewards Zone, which can give players up to 10 free spins back to players each week when they play on selected slots.

Pros & Cons of Betzone Casino

Diving deeper into Betzone Casino 

Licencing

Betzone is owned by Betzone and operated by Playbook Gaming Ltd, a company which manages a few different online casino and sports betting websites. 

Playbook Gaming Ltd is licensed by the UK Gambling Commission, which is a very strong licence to have in the industry. This means the Commission will regularly audit Betzone’s operations to ensure that the site is working in a legal and secure manner.

Payment methods

There are a few different payment methods available at Betzone; Visa, Visa Electron, Mastercard, Maestro and bank transfer. These might seem fairly limited at first, but as they’re accessible to most people who want to play on the site, they shouldn’t be a problem.

The minimum deposit and withdrawal limits are set at £10 and you can expect the withdrawals to take between 2-5 days, no matter which method you pick.

Software providers

Betzone might not have the longest list of software providers, but that doesn’t stop it from offering well over a thousand casino games on its site. These come from studios such as Elk Studios, Lightning Box, Reelplay, Relax Gaming, Thunderkick and Hacksaw Gaming.

The live casino games are brought to you by Pragmatic Play, Evolution and Ezugi, which means there’s a nice balance of live table games and game show titles.

Security and fairness

Betzone uses all of the latest security features to ensure that it meets strict European and British standards as part of its UK Gambling Commission licensing agreement. This licence means that it has to adhere to strict policies if it wants to stay licensed in the UK.

If any customers are concerned about fairness on the site, they are encouraged to contact IBAS, the Independent Betting Adjudication Service, to settle gambling disputes with them. This might sound offputting, but the fact that Betzone has these measures in place is a good sign, in that they take customer experience and fairness seriously.

Responsible gambling measures

Betzone has multiple reminders around the site that it has a Responsible Gambling zone, including in the promotions menu, which is a nice touch. 

Once you reach the Responsible Gambling zone, you’ll see the different tools available to you as a player at Betzone. These include deposit limits, play breaks, self-exclusion periods and reality checks. 

As with many modern online casinos, Betzone also has a comprehensive list of charities and organisations you can reach out to, such as GamCare, Gamblers Anonymous and Gambling Therapy.

Finally, we thought it was admirable that Betzone has additional measures for younger players aged under 21, but over the age of 18. For customers aged between these brackets, you’ll have a 11% limit on maximum stakes.

FIRST rating: 4.3/5 stars

Betzone is a solid online casino platform which offers hundreds of high-quality games from well-respected providers. This brand knows how to balance the different genres of casino-style games, offering a nice amount of traditional and modern slots and crash games. 

The site can be a little overwhelming to use sometimes and can be difficult to navigate due to its unusual layout and crowding issues, but this is understandable considering how much content the website is juggling.

Payment methods

FAQs

Is Betzone Casino legit?

Betzone is operated by Playbook Gaming Ltd and licensed by the UK Gambling Commission, which makes it a safe and legit casino to play at.

How can I contact customer support at Betzone Casino?

Betzone encourages players to either contact them over email, customerservice@betzone.co.uk, or through its social media pages on Facebook, Instagram and X (formerly Twitter). 

How do I reset my password at Betzone Casino?

If you want to reset your password at Betzone, you just need to press ‘forgot password’ and the instructions will be sent to the email associated with your account.