BetTom bookmaker review
betTom

BetTom bookmaker review

Bookmaker rating
4/5
  • Sports supported
    Sports supported 20
  • Minimum deposit
    Minimum deposit £10
  • Support reply time
    Support reply time 1 hour

A newcomer to the UK betting market, BetTom offers a retro-styled betting experience with a racing-first approach, but the site offers much more than just horse racing, with a comprehensive array of sports to bet on.

  • First review

    4 / 5
    time icon 5 min to read

    A newcomer to the UK betting market, BetTom offers a retro-styled betting experience with a racing-first approach, but the site offers much more than just horse racing, with a comprehensive array of sports to bet on.

    Key information

    Link to sitehttps://www.bettom.com/en/sport/
    Welcome bonusUp to £25 free bet, 50% back on first day losses + 10 free spins
    Founded2024
    LicenceUK Gambling Commission
    Sports offeredAFL, American football, badminton, baseball, basketball, beach volleyball, biathlon, boxing, cricket, cycling, darts, eSports, football, Formula 1, futsal, Gaelic football, golf, greyhounds, handball, horse racing, hurling, ice hockey, lacrosse, MMA, motor racing, padel, pesapallo, politics, rugby league, rugby union, snooker, surfing, table tennis, tennis, volleyball, water polo
    Payout time1-5 working days
    Customer support optionsHelp centre, email, live chat
    OwnerBet Tom Ltd
    Banking optionsVisa, Mastercard, Apple Pay
    Mobile appYes
    FIRST rating4/5 stars

    What is BetTom all about?

    Bonuses

    BetTom offers a ‘free bet’ up to the value of £25, which on the surface looks like a fine offer, but you only get that free bet based on your first-day losses, so it’s actually more of a refund than a bonus. 

    To qualify, you must bet a minimum of three bets of £10 or more and have them settled on the first day. 

    The 10 free spins, valued at 10p per spin, are for BetTom’s Big Bass Splash slot, and have a wagering requirement of x35, which means you have to play through your money several times before it’s eligible for withdrawal. Any free bets you earn have to be used in their entirety within seven days of their award.

    Available sports

    BetTom offers a wide range of sports betting options, with a strong range of different sports to bet on. All of the mainstream sports are there, as you’d expect, but unlike most online betting sites geared towards the UK market, the site’s primary sport is horse racing, rather than football. 

    So if you’re a racing bettor, that will undoubtedly be a big plus point. Fans of betting on niche sports will be happy to see plenty of options available, with the likes of padel and pesapallo included, as well as eSports and surfing, to name just a few.

    User experience and interface

    BetTom may be a newcomer to the sports betting market (established 2024), but its website’s design looks remarkably dated. 

    The layout of the site is familiar enough, with key links and sports options listed in the left sidebar of the desktop site, with the betslip located in a column of its own on the right of the screen, and the odds and events themselves populating the centre of the page. 

    But the overall style and presentation of the site looks pretty basic. It’s nothing a reskin won’t fix, however, and a design refresh would certainly kick it up a gear. 

    Despite its rather basic design, the actual site itself works just fine. Navigation makes sense to anyone familiar with online betting sites, and information is displayed clearly. 

    The logo has the feel of an old-school horse-racing-led bookie, and racing features prominently on the homepage, with the day’s next races featuring across the screen for easy access. 

    Mobile and app compatibility

    It’s a similar story with the app. The design looks dated, and the fonts are basic, but everything you need on the app is present and correct. 

    The lack of visual bells and whistles does have an upside – the app is lightweight and works swiftly, which is exactly what you want when betting on the move. 

    The app itself is available on both App Store and Google Play, but at the time of this review, it’s so new that it hasn’t garnered enough reviews to generate an official rating on either platform.

    App Store: n/a

    Google Play: n/a

    VIP programmes and loyalty rewards

    At the time of writing, there was no VIP programme and no loyalty rewards available on BetTom.

    Diving deeper into BetTom

    Licensing

    BetTom is licensed in the UK by the UK Gambling Commission.

    Payment methods

    BetTom’s payment options are pretty limited, with bettors needing to deposit and withdraw funds using Visa or Mastercard only. If you have Apple Pay, you can utilise that functionality on your phone to make quick and easy transfers.

    Security and fairness

    BetTom website uses 128-bit secure socket layer (SSL) technology to encrypt data for transfer across the internet, and firewall-protected servers to ensure data is stored securely. 

    Responsible gambling measures

    BetTom offers a range of responsible gambling measures via its ‘safer gambling’ page, which provides helpful tips, information and links to external organisations who can help with problem gambling. Its range of resources includes deposit limits, timeouts, self-exclusion, and links to external gambling blocking software.

    FIRST rating

    4/5 stars

    Payment methods available at BetTom

    Payment methodAvailable on depositsMinimum depositAvailable on withdrawalsMinimum withdrawalWithdrawal time
    VisaYES£10YES£10Up to 5 business days
    MastercardYES£10YES£10Up to 5 business days
    Apple PayYES£1YES£10Up to 5 business days

    BetTom FAQs

    Is BetTom legit?

    Yes. BetTom is licensed and regulated in Great Britain by the Gambling Commission.

    How can I contact customer support at BetTom?

    At the foot of the BetTom site, there are links to take you to both a live chat and a contact us page, where you can get in touch with BetTom’s customer support team.

    How do I reset my password at BetTom?

    You can reset your password at BetTom via the Account menus, or, if you aren’t already logged in, click the ‘forgot your password?’ link on the login page.

  • Pros & cons

    • Good selection of niche sport options
    • Solid selection of live in-play betting options
    • App is lightweight and easy to use
    • Website and app both look dated
    • Welcome offer isn’t as good as it first appears
    • No loyalty rewards or VIP programme
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