4 December 2024 Sport & Betting

Betdaq bookmaker review

betdaq
3.9/5
  • Bet £10
  • Get £10
  • A great option for live betting odds across fixed odds and exchange
  • Top-rated betting exchange
  • Solid live betting options

By Simon Head

Betdaq offers one of the UK’s top sports betting exchanges, but it also boasts a fixed-odds betting platform that provides a solid alternative to many of the top fixed-odds sites in the UK market. FIRST explores the site to give you a comprehensive rating. 

Key information

Link to sitehttps://www.betdaq.com/sportsbook 
Welcome bonus0% exchange commission for 100 days Get up to £1,000 cashback on your first month's exchange commission Bet £10, get £10 on virtuals if it loses
Founded2000
LicenceUK Gambling Commission
Sports offeredAmerican football, baseball, basketball, boxing, cricket, darts, Formula 1, GAA, golf, greyhound racing, horse racing, ice hockey, MMA, rugby league, rugby union, snooker, soccer, tennis, virtual sports
Payout time2-5 working days for debit cards, up to 24 hours for e-wallets including PayPal, Skrill and Neteller
Minimum withdrawal£10 
Customer support optionsLive chat, email, telephone, FAQs
OwnerExchange Platform Solutions Ltd
Banking optionsDebit cards, PayPal, Skrill, Neteller, bank transfer
Mobile appYes
FIRST rating3.9/5 stars

What is Betdaq all about?

Bonuses

Betdaq’s welcome bonuses are great if you’re an exchange bettor, but may take some getting used to for those who just want to bet fixed odds. At the time of our review, the only usable option for fixed-odds bettors was their ‘bet £10, get £10 on virtuals’ offer for virtual sports bets.

Available sports

Betdaq has all of the big sports covered in its A-Z list and even has a nifty ‘popular links’ list which allows the bettor to interact with the most bet on markets of the moment. However, the overall package of sports and markets is a little limited and doesn’t feature too many niche sports like handball, floorball or trotting that other bookies offer. 

User experience and interface

The best way to describe Betdaq’s website is clear and functional. You can switch between the exchange and the fixed-odds betting site (they call it their sportsbook) by choosing the relevant tab at the top of the site and the website has the core functionality needed, though the interface could be modernised, compared to many of the top fixed-odds sites serving the UK market.

Mobile and app compatibility

Betdaq offers two sports betting apps, one for the exchange and one for fixed-odds betting. We reviewed the fixed-odds app, and found that to be functionally excellent, despite having the same limitations as the website in terms of the number of sports and markets available. The ratings have been mixed but with both apps only having had a handful of reviews it doesn’t necessarily mean this is a fair reflection of the overall experience. 

App Store: 4.2/5 stars (5 ratings)

Google Play: 2.1/5 stars (10 reviews)

VIP programmes and loyalty rewards

During our review, we were unable to find a VIP or rewards programme for Betdaq.

Pros & cons of Betdaq

ProsCons
A great option for live betting across fixed odds and exchangeSports selection could be broader 
Top-rated betting exchange accessible on the website with one clickNo VIP programme
Long-standing betting brand with a good reputationThe website and app both look somewhat dated compared to their rivals
Good live betting options
Full range of Responsible Gambling resources

Diving deeper into Betdaq

Licensing

Betdaq is licensed in the UK by the UK Gambling Commission and the Alderney Gambling Control Commission. 

Payment methods

Betdaq accepts debit cards, PayPal, Skrill and Neteller, as well as bank transfers.

Security and fairness

Betdaq’s customer data is stored on secure servers. They are regulated by the UK Gambling Commission and work with IBAS, who offer independent dispute resolution.

Responsible gambling measures

Betdaq offers a solid suite of responsible gambling measures, including deposit limits, stake limits, time outs, self-exclusion options, reality checks, plus links to helpful organisations including BeGambleAware, GamCare and GAMSTOP. They also offer links to GamBan blocking software.

FIRST rating

3.9/5 stars

Payment methods available at Betdaq

Payment methodAvailable on depositsMinimum depositAvailable on withdrawalsMinimum withdrawalWithdrawal time
VisaYES£10YES£101-3 working days
MastercardYES£10YES£101-3 working days
SkrillYES£10YES£101-3 working days
NetellerYES£10YES£101-3 working days
MoneyBookersYES£10YES£101-3 working days
PayPalYES£10YES£101-3 working days
Bank transferYES£200YES£2003-5 working days

Betdaq FAQs

Is Betdaq legit?

Yes. Betdaq is widely considered to be the second-biggest betting exchange in the UK, behind Betfair and the brand has been trading bets since the early 2000s.

How can I contact customer support at Betdaq?

You can find links to Betdaq’s customer support via the 'contact us' button/link at the foot of the website and app. You have the option to contact them via telephone, live chat or email. There’s also a frequently asked questions section that provides additional information.

How do I reset my password at Betdaq?

To reset your Betdaq password, either access your account information from the website and app or click the ‘forgot your username/password’ link underneath the login box.

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