By Simon Head

Key information

What is NRG all about?

Bonuses

Most sports betting sites offer enticing welcome bonuses to get new bettors up and running, but on our review of the NRG site and app, there was no such bonus promoted via their website.

Available sports

NRG covers most bases when it comes to their sports list, but their overall package of sports and markets doesn’t compare as well when put up against some of the big-name bookies in the UK market. 

There is no esports betting available at NRG, and there are a few other surprising omissions, including rugby league, Aussie Rules and a few others. 

But, if you can live with the few missing sports, NRG’s lineup offers most of the major sports and events on their website and app.

User experience and interface

NRG is part of the SharedBet/Playbook Gaming family of websites, and their familiar website design is one of the best on the market. Everything is laid out perfectly, the site is a doddle to use, and finding your bet is a simple, straightforward process.

Mobile and app compatibility

The NRG app, along with the apps of the other sports betting sites from SharedBet/Playbook Gaming, is among the best you’ll find. 

It’s an upgrade on the already excellent website, and offers a great mobile betting experience. 

The relative newness of the NRG brand means that the app hasn’t started to garner customer ratings and reviews on the two major app stores, but make no mistake, the NRG app is excellent.

App Store: No ratings

Google Play: No ratings

VIP programmes and loyalty rewards

NRG offers a ‘slots club’ for their casino gaming platform, but there is no equivalent on their website or app for sports betting customers. 

Diving deeper into NRG

Licensing

NRG is licensed in the UK by the UK Gambling Commission.

Payment methods

NRG accepts UK customers’ deposits and withdrawals from debit cards. Currently, e-wallets and other payment methods are not available.

Security and fairness

NRG's website transfers data across the internet via secure socket layer technology, with all customer data encrypted, and data is stored on secure servers. 

NRG is affiliated with IBAS for independent dispute management and is regulated by the Gambling Commission to ensure it operates within the laws and regulations of the UK government. 

Responsible gambling measures

NRG offers customers deposit limits, play breaks, self-exclusion options, reality checks, account closure options and advice via their customer support team as part of their responsible gambling measures. 

They also provide links to gambling counselling organisations that can provide additional support for those customers who need it. These include GAMSTOP, GamCare, Gamblers Anonymous and Gambling Therapy.

FIRST rating

3.9/5 stars

Payment methods available at NRG

NRG FAQs

Is NRG legit?

Yes. NRG is an established betting brand brought to the market by SharedBet, the B2C arm of established betting providers Playbook Gaming Ltd, who are regulated by the UK’s Gambling Commission.

How can I contact customer support at NRG?

NRG directs all customer support enquiries to their email address.

How do I reset my password at NRG?

To change your NRG password, head to the account tab and you’ll find a password & personal details section, where you’ll be able to reset your password. If you’re not logged in, click the ‘forgot password?’ option on the login screen.