BetMGM bookmaker review | Bet £10 Get £40

By Simon Head

BetMGM, the sports betting brand spawned from the explosion in sports betting in the US, comes from the famous entertainment powerhouse MGM, and their betting site brings a fresh approach to the sports betting market in the UK.

Key information

What is BetMGM all about?

Bonuses

The first things you see when you load the BetMGM website are their two main welcome bonuses – one for sports betting and one for their casino. Sports bettors can get £40 in free bets when they sign up and bet £10, while casino players can claim 100 free spins when they play £10. BetMGM runs other promotions and offers for customers, including event-specific free bets, daily horse racing boosts, acca boosts and weekly free bets for customers who opt in via. 

Available sports

BetMGM’s range of sports rivals any of their big competitors in the sports betting space, with markets available on all the sports you’d expect to see on their site. One rare inclusion is lacrosse, which you won’t find on many other sports betting sites in the UK, while another rarely-seen betting sport, floorball, is also included.

User experience and interface

The design of BetMGM’s website is markedly different from most of the other top UK sites and appears to have been designed specifically with mobile devices in mind. It means that, while the mobile experience is a good one, some of the navigation elements can be a little fiddly for desktop users. The colour scheme is clean and unobtrusive and the odds are presented clearly, with plenty of spacing to avoid overloading the screen with data or information. It’s a different approach to many of the other sites and if you’re using BetMGM on a mobile device, it works pretty well. 

Mobile and app compatibility

The BetMGM app looks and works well for the most part, but users who have posted reviews in both the App Store and Google Play Store have complained about the clunkiness of the app’s login process. Users are frequently logged out, and logging back in is not a smooth, easy process, and requires multiple steps, even when using Face ID. Once you’re logged in, however, the overall app experience is a good one. But the frustrations surrounding the login/logout issue have led to the app getting lower than average ratings on Google Play in particular. BetMGM representatives have responded to these criticisms and stated that they are working on making Face ID logins automatic for the app. With that change implemented, those app reviews should become much more positive.

App Store: 4.4/5 stars (3.6k ratings)

Google Play: 2.0/5 stars (1.6k reviews)

VIP programmes and loyalty rewards

BetMGM’s VIP programme, ‘The Club’ offers a range of benefits, from premium rewards, personalised bonuses, exclusive offers and events, as well as a key account manager who is assigned to your specific account.

Golden Goals is their free-to-play score predictor game for new and existing customers which gives you the opportunity to win up to £1 million. Predict six scores from each of the selected matches to enter and be in with your chance to win. 

Pros & cons of BetMGM

Diving deeper into BetMGM

Licensing

BetMGM is licensed in the UK by the UK Gambling Commission.

Payment methods

BetMGM’s payment methods are somewhat limited but cover most of the bases for UK customers. Debit cards and bank transfers are the mainstays, while PayPal is also available. Apple Pay can also be utilised when using the site/app on a mobile device.

Security and fairness

BetMGM’s site is SSL encrypted and is registered with IBAS.

Responsible gambling measures

BetMGM offers a range of Safer Gambling tools. 

FIRST rating

4.4/5 stars

Payment methods available at BetMGM

BetMGM FAQs

Is BetMGM legit?

Absolutely! The MGM brand is huge in the United States, and the BetMGM brand is one of the biggest in the US. Now they’re here in the UK and their site is powered by technology from established betting platform LeoVegas, so you can be sure they’re bringing a legitimate offering to the UK market.

How can I contact customer support at BetMGM?

Click on the hamburger menu (three horizontal lines) in the top left of the site/app, and select support. From there, you can choose whether to head to the help centre, and access to BetMGM’s customer support team, or head to the live chat, where someone will be on hand to help, 24/7.

How do I reset my password at BetMGM?

Click the person icon in the top right of the BetMGM website/app and select 'my account', then account settings, to find the option to reset your password.

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