Betway bookmaker review | Bet £10 Get £10

James Walters

Betway is one of the biggest bookmakers in the UK and they offer markets on a vast variety of sports while also boasting impressive promotions and decent odds. You may also recognise the name from the front of West Ham’s shirts (for you football fans out there!).

Key information

What is Betway all about?

Bonuses

Betway has two main welcome offers for new customers. One offer is to bet £10 and get a £10 free bet offer. It's an average welcome bonus and if you do a little shopping around, you will find better incentives on other bookmaker sites.

However, their second offer, which is linked to sports accumulators and casino spins, is definitely worth signing up for.

Betway will match up to £30 in free bets if your first accumulator loses - and you will also get 100 free spins (£0.10 per spin) - with no wagering requirements - on their More Unusual Suspects slots casino game; meaning you can keep all of your winnings.

The minimum stake on the acca must be £5 and it must be placed on a football or horse racing multiple, with three or more selections at odds of 2/1 (3.00) or higher. There are also casino and esports offers available if you’re not interested in a sports betting welcome bonus.

Available sports

Betway offers markets on pretty much every sport you would want to place a bet on - and they offer decent odds too.

While most UK sites focus firmly on football and horse racing, Betway also has a brilliant section for cricket betting, as well as niche sports. They have in-depth live statistics for matches while also offering vast in-play markets.

They are also clued in on American football (NFL and college football), basketball (NBA) and baseball (MLB) markets.

Betway also has a broad range of betting options for esports; you can also watch the esports live on their site and bet in-play. Markets are available on the likes of League of Legends, Valorant and Dota 2. Additionally, something you don’t see on most bookmakers, you will find virtual sports that you are also able to bet on such as horse racing, motor racing, cycling and more.

UX/UI

The overall user experience on Betway is impressive and the site is slick, however, it could use a little more colour to entice bettors. Most of the pages are black and white (to match Betway's logo and branding) but I think more eye-catching imagery would improve the experience.

Mobile and App compatibility

Betway’s interface on both desktop and mobile are pretty much identical, with tabs for football, horse racing, cricket and tennis sitting at the top of the homepage. Meanwhile, popular markets, such as Premier League football, are front and centre.

The mobile app, which is available on iOS and Android, is quick and efficient. While it can look a little basic and it’s not that easy on the eye with a lack of imagery, if you know what market you’re after, the app is ideal.

• App Store: 4.7 stars (120,000+ reviews). 
• Google Play Store: 4.2 stars (13,000+ reviews).

VIP programmes and loyalty rewards

Betway’s Free Bet Club is arguably one of the best loyalty reward promotions available for bettors in the UK. You get £10 in free bets if you bet £25 or more in a week. Other bookmakers offer similar offers, however, the free bet value isn’t as high.

Betway also has a free ‘4 To Score’ game, which involves predicting the first four scorers in selected games to win the £50,000 jackpot (or a share of it if there are multiple winners). There is also a ‘4 to Win’ horse racing game which follows the same rules but the jackpot is £1,000.

Pros and cons of Betway

Diving deeper into Betway

Licensing

Betway is regulated by the UK Gambling Commission and they are licensed to provide gambling services in the UK. Betway’s headquarters are in Malta and they are owned by Super Group, who are on the New York Stock Exchange.

Payment methods

Betway accepts various payment methods. Visa, Mastercard, Paypal, Trustly, and instant bank payment are all on their list of accepted deposit and withdrawal methods. You can’t deposit money into your account from credit cards. However, to sign up for the welcome offers you can only deposit via debit cards.

Security and fairness

Betway's website says they are 'committed to protecting your privacy and ensuring the security of your personal data'. They have a privacy policy on their site, while they also have a 'practice play' mode on casino games so you understand the rules before using your money.

They also have Return To Player (RTP) ratios of each game offered on the site and they say Betway always exceeds 95%.

Their customer service procedure is clear on their website and isn't hidden. They offer a phone number, live chat, email address and postal address for complaints, while they also boast an extensive FAQ section.

Responsible gambling measures

Betway have numerous responsible gambling tools available on their site and app. They range from contact details for relevant assistance for gambling problems, to deposit limits and account exclusion. There is always a safer gambling tab at the top of their website and there are also links to the likes of Gamble Aware, Gambling Therapy and GamStop at the bottom of their homepage.

FIRST rating

4.3/5

Payment methods

FAQs

Is Betway legit?

Yes, Betway is a legitimate bookmaker and they are among the most popular betting sites in the UK. They offer markets on pretty much every sport, including odds on esports and virtual sports. They are also regulated by the Gambling Commission, so you can be sure that you are in safe hands.

How can I contact customer support at Betway?

You can speak to Betway’s customer support via their live chat, while you can also contact them via phone, email and post. Their customer service number is 020 7062 5466.

How do I reset my password at Betway?

Resetting your password on Betway is simple. Click on ‘My Account’ and click ‘Change Password’. Type in your username or email address and you’ll receive an email about the next steps to change your password.

Image Library