27 November 2024 Sport & Betting

Casumo bookmaker review

Casumo
4.3/5
  • Bet £2
  • Get up to £25 as a Free Bet
  • Fresh vibrant take on sports betting
  • Beautifully-designed app and excellent user experience across website and app
  • Ideal site for new sports bettors

By Simon Head

Swedish online gaming and casino firm Casumo have a good reputation in the gaming space. Now they have a fresh new sports betting site that might just be an ideal go-to option for newcomers to online sports betting.

Key information

Link to sitehttps://www.casumo.com/en-gb/sports 
Welcome bonus50% back as a free bet up to £25
Founded2012
LicenceUK Gambling Commission
Sports offeredAmerican football, Australian Rules, baseball, basketball, chess, cricket, cycling, esports, floorball, football, Formula 1, Gaelic sports, golf, handball, horse racing, ice hockey, lacrosse, motorsports, netball, rugby league, rugby union, snooker, table tennis, tennis, trotting, volleyball, WWE/pro wrestling, winter sports, yachting
Payout timeInstant for e-wallets, 1-2 days for debit cards, 2-5 days for bank transfers
Minimum withdrawal£1 [below £10 fees occur]
Customer support optionsFAQs, live chat, email
OwnerRecro Limited
Banking optionsApple Pay, debit card, instant bank transfer, Trustly, Skrill, Paysafecard, PayPal
Mobile appYes
FIRST rating4.3/5 stars

What is Casumo all about?

Bonuses

Casumo offers two competitive welcome bonuses, depending on which platform you plan to play on. Sports bettors can get 50% back as a free bet up to £25, while casino players can get 100% bonus up to £100 and 50 free spins.

Ensure you select the sports offer as you go through the sign-up process. At the time of our review, there was also a 20% profit boost available on bet builders, also a 'second chance' promo bonus of 50% up to £10 in Free Bet, with a minimum stake of £5. 

Available sports

Casumo has an impressive selection of sports available to bet on, though its Swedish roots mean that some of the niche sports lean more towards Scandinavian favourites like trotting and winter sports, rather than more popular UK sports. Darts and greyhound racing are both missing, for example. But overall, the selection of sports at Casumo is pretty solid and should cater to most, if not all, of your sports betting needs.

User experience and interface

While some sports betting websites are all business, Casumo Sports’ site is much softer and fun in its design. The purple colourway is bright and vibrant, while the layout of the web pages on the desktop site offers a fresh, different way to present odds and markets. For regular sports bettors, it might take a little getting used to, but its simplicity makes it pretty easy to get the hang of. For new users who don’t plan to run multiple accounts, this could be an ideal option.

Mobile and app compatibility

If the desktop site is fresh, simple and different, the app is even better. It’s smart, uncluttered and very easy to navigate. The app is relatively new and as such hasn’t amassed a huge amount of reviews, with the scores currently a modest 3.5 on App Store and 2.4 on Google Play.

But for most of the reviews we checked out, they’re assessing the app as a casino product, rather than as a sports betting app. We reckon it’s worth a much higher rating, due to its ease of use for newbie punters.

App Store: 3.5/5 stars (372 ratings)

Google Play: 2.4/5 stars (507 reviews)

VIP programmes and loyalty rewards

While Casumo boasts a huge number of offers and promotions for existing customers, the same can’t be said for its sports betting product, which is a bit of a shame. Hopefully Casumo will start to add the sort of rewards and promos we often see across many of the other big sports betting sites in order to attract and retain more customers in the coming months.

Pros & cons of Casumo

ProsCons
Fresh, vibrant take on sports bettingLacking in rewards/promos for existing customers
Beautifully-designed app and excellent user experience across website and appSome popular UK betting markets missing, most notably darts and greyhound racing
Ideal site for new sports bettors who don’t want to be overwhelmed with on-screen dataWelcome bonus for sports bettors is significantly less attractive than for casino players
Well presented, comprehensive responsible gambling section, branded ‘play OK’.
Super-low minimum withdrawal limits (though some charges do apply)

Diving deeper into Casumo

Licensing

Casumo is licensed in the UK by the UK Gambling Commission. Also holding licences in Malta, Sweden and Spain. 

Payment methods

Casumo accepts debit cards, Apple Pay, Skrill, Neteller, MuchBetter, bank transfers and Paysafecard. Casumo offers a remarkable minimum withdrawal limit of just £1, but any withdrawals below the value of £10 incur a £3 charge.

Security and fairness

Casumo is regulated by the UK Gambling Commission. Customer data is protected with secure socket layer (SSL) encryption. 

Responsible gambling measures

Casumo has a specially-branded ‘play OK’ section on its site which provides responsible gambling tools and information for customers to stay in control of their gambling. Customers can take self-assessment tests, set deposit, loss, wagering and logged-in time limits, as well as imposing time-specific blocks to prevent you from using their site during stated days/times. They also offer easy links and information about a host of external responsible gambling bodies, including GamCare, BeGambleAware, Step Change, GamTalk, Gordon Moody Association, Gamblers Anonymous, GamBlock, GamBan, GAMSTOP, and Gambling Therapy.

FIRST rating

4.3/5 stars

Payment methods available at Casumo Sports

Payment methodAvailable on depositsMinimum depositAvailable on withdrawalsMinimum withdrawalWithdrawal time
VisaYES£5YES£11-2 working days
MastercardYES£5YES£11-2 working days
Apple PayYES£10YES£1Instant
SkrillYES£10YES£1Instant
NetellerYES£10YES£1Instant
MuchBetterYES£10YES£1Instant
Instant bank transferYES£10YES£12-5 working days
PaysafecardYES£10Non/an/a

Casumo FAQs

Is Casumo legit?

Casumo is an established casino and gaming brand and its UK-regulated sports betting site is sure to attract plenty of interest, too.

How can I contact customer support at Casumo?

To contact customer support at Casumo Sports, click/tap the ‘more’ icon in the top right corner to bring up a host of options, including access to FAQs, live chat and an email link.

How do I reset my password at Casumo?

To reset your password at Casumo Sports, click/tap the ‘more’ icon in the top right corner and scroll down to the ‘player’ section. Click/tap ‘settings’ and you’ll find an option to change/reset your password.

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