By Conor Rafter

Step into the welcoming world of Hello Casino – a UK-licensed online gambling platform designed with player navigability at the forefront. Launched in 2014, the iGaming site has expanded its catalogue of game genres throughout its decade-plus in operation. Today, users can indulge in mega jackpots, hot new slots and immersive live casino rooms. Does Hello Casino represent your ideal online casino? See how the site stacks up in this data-driven review. 

Key information

What is Hello Casino all about? 

Hello Casino’s cordial greeting is just the first instance of generosity afforded to the site’s users. Check out the complete array of bonuses, games, menus and more, here. 

Bonuses

Promotional content comes in no short order at Hello Casino. A 100% match deposit bonus worth up to £100 is on the cards for newcomers – but that’s not all, 100 free spins are also credited to players who process a first-time deposit, all of which must be used on prominent NetEnt slot games, Gonzo’s Quest or Starburst. 

You will need to deposit a minimum of £10 to activate this offer, and spins will be distributed at 20 free spins per day over five days. Bonus funds plus free spins winnings both carry a 35x wagering requirement , bonus must be used within 30 days, spins must be used within 10 days and the maximum win is £50.

Existing bettors are also eligible for new daily offers throughout the week. Bonuses change from day to day, so it’s worth checking in whenever you get a chance to evaluate today’s boost. For example, you could earn free spins, bonus cash or another handy benefit. And just when you might think that’s the end of the road for ongoing promotions, Hello Casino strikes back with yet another recurring offer. Titled ‘Game of the Month’, this deal dishes out free spins for select games when you deposit. The greater your deposit, the better your reward. 

A final promo pack for regular users — ‘Sensational Sundays’ — grants a 30% deposit match bonus worth up to £100. Available weekly, this offer is open to anyone who deposits £10+. 

Available games

If you’re a fan of extensive game catalogues packed with first-rate titles, Hello Casino is a must-try. Over 500 games call the online casino home – all created by industrious and innovative global software studios. 

Hit slots like: Rich Wilde and the Book of Dead, Big Bass Bonanza, Cash Strike and Eye of Horus take pride of place within Hello Casino’s slots portfolio. Those picks are joined by film-themed jackpots — think The Goonies and King Kong — while traditional table games make up the majority of the remaining grid.

It would be wrong to forget Slingo and Drop & Wins; both serve as cherries on top of this neatly laid-out cake. 

User experience and interface

Online casinos are all about games. That’s why Hello Casino displays its wide cabinet of titles from the get-go – as a flurry of games across myriad genres take up substantial space on the home screen. This is not necessarily a negative thing; especially if games are your priority. 

However, the endless cycle of new games slightly detracts from the experience of users who want to check out other facets of the platform. Elements like banking, promotions and filters take a back seat in exchange for a virtually endless run of games. 

Mobile and app compatibility

A Hello Casino app is not available on iOS or Android devices – but it could be argued that there simply isn’t a need for one. By visiting Hello Casino via a mobile browser, you can experience the same number of games and bonuses while out and about. Plus, the site may be added to your device’s home screen.

Navigating the browser-only mobile casino couldn’t be much simpler. Just log in to access the full breadth of Hello Casino’s trappings.

App Store: N/A

Google Play Store: N/A

VIP programmes and loyalty rewards

Every bet at Hello Casino carries more weight than initially meets the eye. This is primarily down to the platform’s loyalty programme, which serves up £5 in bonus cash for every 1,000 points earned. Refer to the list below to find out how your favourite game genre is valued within the casino’s points programme.

• Roulette: 0.25 points per £10 bet
• Blackjack: 0.5 points per £10 bet
• Scratchcards: 2 points per £10 bet
• Slots: 2 points per £10 bet
• Video poker/video poker side bet: 1 point per £10 bet

New users will receive 500 loyalty points when depositing for the first time, regardless of the transaction’s value. 

Diving deeper into Hello Casino 

No online casino is complete without the necessary security procedures to uphold white-hat practices and enhance the end-user experience. Here, we run through how Hello Casino performs in the safety department. 

Licencing

No issues crop up in the licencing category; Hello Casino is regulated and certified to operate in the UK by the UK Gambling Commission. The platform’s licence is held by its management company, White Hat Gaming Limited. 

Payment methods

Promising instant withdrawals, low transaction limits and a mighty spectrum of often-used banking options – Hello Casino is a marvel in comparison to rival sites. Specifically, you can transfer cash using debit cards, Neteller, Skrill, Trustly, Neosurf, Paysafecard and instant bank transfer. Although PayPal is listed among its range of payment methods, the e-wallet is actually unavailable to UK players. 

Software providers

Excellent software providers are the pillars of the iGaming scene. The likes of Evolution Gaming and Pragmatic Play specialise in Hello Casino’s live dealer offerings, while single-player focused outfits such as Microgaming, NetEnt and Red Tiger Gaming deliver adrenaline-fuelled entertainment. Over 100 software providers are partnered with this casino. 

Security and fairness

Paramount to the success of Hello Casino is its commitment to player safety. The site utilises modern-day SSL encryption to secure personal data provided by users, alongside crucial save systems that prevent game progress from being lost in the event that an outage occurs. 

Responsible gambling measures

Similar to Hello Casino’s pledge toward player security, the iGaming operator offers vital tools — such as deposit caps, time-outs, recurring automatic lock-outs and more — to encourage safer gambling behaviour. Self-exclusions and account closures are also available to those who wish to take either route.

FIRST rating: 4.2/5 stars

If not for cluttered game menus and high bonus-related wagering requirements, and maybe a few more games, Hello Casino would have notched an even better score. As the site currently stands, it delivers a fabulous all-round gaming catalogue jam-packed with inventive ideas – notably its loyalty programme. A star-studded software provider register strengthens all that Hello Casino offers right now, and further improvements should hit the site as more users join the action. 

Accepted payment methods

For more options, visit our guide to the best UK online casinos.

Looking for similar casinos? Read our review of Jackpotjoy.

FAQs

Is Hello Casino legit?

Yes, Hello Casino is a legitimate online casino site licensed to operate in the UK. Its management group, White Hat Gaming Limited, holds certification credited by the UK Gambling Commission.

How can I contact customer support at Hello Casino?

Get in touch with Hello Casino customer support through live chat by clicking the blue icon in the bottom left corner of the page, or send an email to support@hellocasino.com.

How do I reset my password at Hello Casino?

Select ‘login’ and click ‘forgotten password’ to submit a reset password request at Hello Casino.