The Sun Play casino review UK

By Wayne Goodchild

The Sun Play casino review

The Sun Play Casino is one of the best online casinos for players who like more than one type of casino game.

It's UKGC licensed and managed by Jumpman Gaming Limited, an Alderney-based company.

Besides an extensive collection of slots, The Sun Play also provides attractive bonuses for slots and other casino games. 

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Key information

What is The Sun Play all about?

The Sun Play boasts a good gaming collection with varieties. As a casino player, I closely monitor the casino's bonuses and other offers. Here are the offers I found on The Sun Play Casino.

Bonuses

To welcome its new users, the online casino offers a chance to win 500 free spins applicable to the popular slot, Big Bass Splash. New players get a free spin on the Mega Reel through this welcome bonus, which contains free spins and Amazon vouchers. 

As an existing player, you'll find many other promotions that are regularly available to claim. Depending on the offer, these include a weekly promo code to get deposit multipliers, deposit match bonuses, and free spins. I also found several seasonal offers when the holiday season is near.

Available games

The Sun Play is an excellent choice for players with options. The operator features slots and classic table games like blackjack, baccarat, roulette, poker, and live dealer games. You'll find top titles in the gaming library, including Starburst, the Fluffy collection, Gonzo's Quest, and the latest releases. 

There's a scratchcard section for players who prefer something quick to play. I also found several options for Bingo, Slingo, and crash games. 

User experience and interface

The Sun Play utilises a darker colour theme for the background, but the main display is in white, which makes it easier for me to read the written words. It also makes the colourful game icons stand out and easy to browse. 

All pages load quickly and smoothly across devices. The overall clean design is highly user-friendly, even for new users. 

Mobile and app compatibility

Currently, Jumpman Gaming Limited doesn't offer apps for The Sun Play casino. However, the site is optimised for mobile browsers on iOS and Android devices. You can access the site without downloading or installing anything, so you can still play on the go after registering. 

VIP programs and loyalty rewards 

Once you're a registered player and log into your account, you'll see several tasks you can complete daily. These tasks will give you 'trophies', growing your loyalty status. You can win a free Mega Reel spin, and the rewards on the reel depend on your loyalty tier. The more trophies you collect, the better the rewards you can win through the Mega Reel. 

Pros & Cons of The Sun Play

Diving deeper into The Sun Play Casino

Besides knowing what games and bonuses you can enjoy as a registered user, I think safety should always come first. Here's more information about the safety measures implemented by Jumpman on The Sun Play Casino. 

Licensing

Jumpman Gaming Limited is a UKGC licence holder, making The Sun Play Casino operate under the licensor's regulation. The online casino is also listed on eCOGRA as an Alternative Dispute Resolution. That way, if you're facing a problem you can't resolve even after discussing it with the operator, you can reach out to eCOGRA for support, free of charge. 

Payment methods

The Sun Play offers many popular methods for UK players looking for the best way to deposit and withdraw from their casino account. The operator accepts several bank cards, including Visa, Mastercard, and Maestro. You can also transact using e-wallets like Skrill, Neteller, and PayPal. 

Software providers

Some players have a specific preference for gaming providers, but the casino works with many reputable names. You'll spot games from NetEnt, Microgaming, and Playtech, but the most prominent collection is from Pragmatic Play. For the live games, you'll mainly find Playtech Live's collection.

Security and fairness 

All licensed casinos are subject to data protection laws. Jumpman Gaming Limited operates by the Data Protection (Bailiwick of Guernsey) Law, 2001, when handling customers' information. The casino also provides an email directed to the Data Protection Officer if a user needs to communicate any needs connected to their data. 

For fairness, all games featured on the casino site come from reputable providers that have tested their games before they're released. This means that all games have a working RNG (Random Number Generator) mechanism that ensures fairness through its random outcomes. 

Responsible gambling measures

The Sun Play provides many resources that players can use on the Responsible Gambling section, directing them to communities and organisations that can provide help when necessary. Besides the resources, you can also customise your account to ensure you remain responsible through some tools, including: 

• Customisable deposit limits
• Short-term exclusion (24 hours to six weeks)
• Long-term self-exclusion (over six months)
• Reality check/session reminders

First rating: 4.2/5 stars

I think one of The Sun Play's biggest strengths is its game diversity. Although the slot collection dominates the variations, there are a good number of other games, including instant games. However, the lack of apps and the limited live chat support hours may be a big downside for some players. 

Payment methods

FAQs

Is The Sun Play legit?

Yes, it’s a legit online casino under the UK Gambling Commission regulation. 

How can I contact customer support at The Sun Play?

After logging in, click the Help link at the bottom of any page. Then, click the yellow support button to connect to a support agent. 

How do I reset my password at The Sun Play?

Click the Log In button, then use the Forgotten Password link on the login page. The page will ask for your email, and the support agent will send you a password reset link.