The Online Casino bookmaker review
The Online Casino

The Online Casino bookmaker review

Bookmaker rating
3.3/5
  • Sports supported
    Sports supported 15
  • Minimum deposit
    Minimum deposit £20
  • Support reply time
    Support reply time 24 hours

The Online Casino’s core product may be its casino, but it also offers a sports betting site with a jam-packed list of sports to bet on.

  • First review

    3.3 / 5
    time icon 4 min to read

    Key information

    Welcome bonusBet £10, get £10
    Founded2020
    LicenceUK Gambling Commission
    Sports offeredAmerican football, Aussie Rules, alpine skiing, badminton, bandy, baseball, basketball, beach volleyball, boxing, chess, cricket, cycling, darts, field hockey, floorball, football, Formula 1, futsal, Gaelic football, golf, handball, horse racing, hurling, ice hockey, kabaddi, lacrosse, MMA, netball, NASCAR, rugby league, rugby union, sailing, snooker, speedway, table tennis, tennis, volleyball, water polo
    Payout time1-2 working days
    Customer support optionsHelp centre, contact form, email, live chat
    OwnerProgressPlay Ltd
    Banking optionsDebit cards, PayPal, PayviaPhone, Apple Pay, Instant Bank Payment, Paysafecard, Payz, Neteller, Skrill, Neosurf
    Mobile appNo 
    FIRST rating3.3/5 stars

    What is The Online Casino all about?

    Bonuses

    New customers at The Online Casino that make a minimum deposit of £10 and place bets to the value of £10 will earn a £10 free bet. If that free bet is a winner, you’ll need to wager it once more before you can withdraw it as real money.

    Available sports

    The Online Casino’s sports betting site has one of the biggest lineups of sports we’ve seen, with just about everything covered, from American football to water polo. Rarely-seen sports like bandy, kabaddi and sailing are also included in a list that has a little something for everyone.

    User experience and interface

    Navigating through the sports and markets can be a little fiddly compared to some of the other sites we’ve reviewed, but once you’ve gotten a handle on how the mini drop-down lists for each sport work and how to open up the markets, everything starts to make sense. 

    It’s not the most optimal user experience for getting you to your bet quickly, but it’s functionally sound. Odds are displayed clearly, but the multi-column approach to the desktop version of the site can look quite cluttered when busy sports/markets are displayed. 

    Mobile and app compatibility

    There’s no app available for The Online Casino, so mobile users have to use the website in a mobile browser. 

    The content is rendered in frames, which means you’ll scroll different parts of the site based on where your fingers are on the screen. 

    It’s a disjointed, at times annoying process trying to navigate through markets, and it’s harder work to operate than it needs to be. Functionally, everything you need is there, it’s just not a great user experience for mobile users.

    App Store: n/a

    Google Play: n/a

    VIP programmes and loyalty rewards

    While there is a rewards programme for players in The Online Casino’s actual casino, there isn’t an equivalent programme for sports betting customers. 

    However, there are sports-specific cashback promos for existing sports betting customers, tied to key sporting events each week. 

    You can also earn a £20 free bet on Mondays by depositing £50 and placing £50 worth of qualifying bets on any sporting event.

    Diving deeper into The Online Casino

    Licensing

    The Online Casino is licensed in the UK by the UK Gambling Commission.

    Payment methods

    The Online Casino accepts a wide range of payment methods, including debit cards, PayPal, PayviaPhone, Apple Pay, Instant Bank Payment, Paysafecard, Payz, Neteller, Skrill and Neosurf.

    Security and fairness

    The Online Casino’s website uses 128-bit secure socket layer (SSL) technology to encrypt data for transfer across the internet, and firewall-protected servers to ensure data is stored securely. 

    Responsible gambling measures

    The Online Casino’s responsible gambling measures include deposit limits, time outs, reality checks and self-exclusion options. The Online Casino also links to helpful organisations including GAMSTOP, GamCare, Gamblers Anonymous, Counselling Services and Gordon House Association.

    FIRST rating

    3.3/5 stars

    Payment methods available at The Online Casino

    Payment methodAvailable on depositsMinimum depositAvailable on withdrawalsMinimum withdrawalWithdrawal time
    VisaYES£10YES£103-7 working days
    MastercardYES£10YES£103-7 working days
    PayPalYES£10YES£103-7 working days
    PayviaPhoneYES£10Non/an/a
    Apple PayYES£10YES£103 working days
    Instant Bank PaymentYES£20YES£101 working day
    PaysafecardYES£10YES£103 working days
    PayzYES£20YES£103 working days
    NetellerYES£20YES£101 working day
    SkrillYES£20YES£101 working day
    NeosurfYES£15Non/a

    The Online Casino FAQs

    Is The Online Casino legit?

    Yes. The Online Casino is an online casino brand from Malta-based operators ProgressPlay Europe Ltd, who are regulated in the UK by the Gambling Commission.

    How can I contact customer support at The Online Casino?

    The support section of The Online Casino website offers a help centre, where you’ll find a host of articles to help answer your queries, as well as a link to their email address. Live chat is accessible via the cashier/account menus.

    How do I reset my password at The Online Casino?

    You can reset your password at The Online Casino via the account menus, or, if you aren’t already logged in, click the ‘forgot your password?’ link on the login page.

  • Pros & cons

    • Excellent range of sports on offer
    • Plethora of different payment methods
    • Excellent for niche sports
    • Cashback offers across several sports
    • Competitive welcome bonus
    • No app available
    • No live streaming available
    • Mobile site is tricky to navigate
Do you like this review?

Further reviews