Virgin Bet Casino Review UK

By Kyle Comrie

Virgin Bet Casino Review

Virgin Bet is one of the newest products the Virgin brand offers. This online casino opened in 2019, following brands like Virgin Games.  Virgin Bet is the bookmaker arm to Virgin, is owned by LiveScore Group, however it has since added a casino section - not to be confused with Virgin Games, who are owned by Gamesys.

Key information

What is Virgin Bet all about?

Virgin Bet is part of the Virgin brand, which is a trademark of Virgin Enterprises Limited. While this platform focuses on its sports betting section, it still has a casino with hundreds of games and several bonuses.

Bonuses

The welcome bonus is only for new UK sports betting punters, as there’s no sign-up casino offer. You can deposit and bet £10 to claim £20 in free bets to be used on sports. However, while casino players don’t have a welcome bonus, there are several other promotions available.

Time-limited daily offers appear frequently, promising bonus cash when you wager a specific amount on eligible games. There’s also the daily offer, where you can get five spins each day of the week by wagering £5 on the ‘Game of the Week’. Promotions like your daily free games, ‘Drops and Wins’ and monthly tournaments are also available.

Available games

This casino lists over 970 games of varied categories, you can spin the reels on slots, play table games, or be a bit more social with live dealer titles. We loved that the providers are listed along with the game-type headings, as it lets you easily access games from a specific studio.

As such, you can play Gold Blitz, Rainbow Riches, Gigantoonz and Sweet Bonanza without trouble. 

We also came across a small amount of  table games, such as Immortal Romance Roulette, Vegas Downtown Blackjack, Pai Gow Poker and Nice Dice.

Among their large live casino library, we found popular live dealer titles, such as Mega Roulette and Treasure Island, as well as casino exclusives, like Virgin Bet Diamond Rush Roulette 5000x. Slingo titles are also available.

User experience and interface

If you know other Virgin brands, then you will be familiar with the design. Red highlights stand out on a white background, with games available in a header bar. A sidebar on the left makes it easier to navigate between the different sections and access important pages, like the safer gambling section.

Mobile and app compatibility

The mobile website features the same games, promotions and layout. The only real difference is that instead of using a sidebar for navigation, they have header and secondary header navigation. If you prefer to use the mobile app, then you can download it from the App or Google Play Stores. 

App Store: 4.7/5 stars (13.4k+ reviews)

Google Play Store: 4.2/ 5 stars (5.5k+ reviews)

VIP programmes and loyalty rewards 

There wasn’t a VIP programme at the time of this review, but you can play free games on-site once you have wagered a minimum of £10.

Pros & Cons of Virgin Bet

Diving deeper into Virgin Bet 

This operator has a few excellent bonuses, though we are slightly disappointed about the lack of a welcome offer for casino players. Although, we were pleased to see that it partners with trusted brands to ensure its security and fairness are guaranteed.

Licencing

Virgin Bet Limited operates this casino and holds a United Kingdom Gambling Commission (UKGC) licence. It’s also an International Betting Integrity Association (IBIA) member, which makes it more trustworthy.

Payment methods

One aspect of this casino that it can improve on is its payment methods. UK players only have access to debit cards and PayPal for deposits, with bank transfer also available for withdrawals. However the casino does not charge any fees on transactions. Additionally, while the minimum withdrawal is £10, you can contact the support team to request a lower withdrawal.

Software providers

The software providers are available to view on the top menu once you have scrolled past the games verticals. Here, you can find reputable brands such as Evolution Gaming, Pragmatic Play, NetEnt and Blueprint Gaming to mention a few.

Security and fairness 

The operator ensures all player data is kept safe using a series of security measures. SSL encryption is one of the standard measures, as are firewalls and other similar measures. It also uses an independent testing agency, eCOGRA, to check the fairness of the games by testing their RNG.

Responsible gambling measures 

Four responsible gaming tools are available, from deposit limits and reality checks to cool-off periods and self-exclusion. You can also access the National Gambling Helpline in the footer, as well as contact organisations like GamStop, GamCare and BeGambleAware.

FIRST rating: 3.8/5 stars

I would like to see more payment methods available, along with a casino welcome offer. It’ll also be nice to have access to more responsible gambling tools, such as loss, wager and session limits. However, this casino provides almost 1,000 fair games, several daily and monthly promotions and a 24/7 live chat.

Payment methods

This casino operates using a closed-loop policy, so you’re only able to withdraw using an existing method you’ve deposited with. All methods further have a processing time that can take up to 24 hours on top of the below withdrawal time.

FAQs

Is Virgin Bet legit?

Yes, Virgin Bet Limited operates the casino legitimately, thanks to its UKGC licence and partnership with IBIA and eCOGRA.

How can I contact customer support at Virgin Bet?

The support team is available via 24/7 live chat and email. Using email, responses can take up to 24 hours, but since the support team is available 24/7, it’s often sooner.

How do I reset my password at Virgin Bet?

Update your password in your casino profile through the Account details section. If you’ve forgotten it, you can use the ‘forgotten details?’  option on the login page.