Betgrouse bookmaker review

By Simon Head

A new face to the UK sports betting landscape, Betgrouse offers a clean and professional-looking website and a comprehensive range of sports and markets to explore.

Key information

What is Betgrouse all about?

Bonuses

While there’s an offer available for new customers, there’s precious little for existing ones, with no offers or promotions listed on the site’s promotions page at the time of our review. Hopefully that’s something Betgrouse can address in the coming months as they look to fight for a place in the busy UK sports betting market.

Available sports

Betgrouse offers a vast array of sports and markets and, in a departure from the way most bookies present them, individual esports are considered equal entities alongside ‘traditional’ sports. That means the likes of Counter-Strike and Rocket League are listed in the A-Z list as individual disciplines, rather than being thrown into one catch-all esports category. For dedicated esports bettors, that will be very well received. 

User experience and interface

If you could describe the look and feel of the Betgrouse website in one word, it would be professional. While some sports betting sites look to entice customers with bright colours, bold fonts and dazzling imagery, Betgrouse is unashamedly to the point. It’s nicely designed, with a clean interface, but it's very businesslike, almost as if you were looking at a stock trading platform. I haven’t traded a stock or share in my life, but when it comes to the design and user experience of Betgrouse, I rather like the interface experience. 

Mobile and app compatibility

The Betgrouse app is brand new, having only been added this year (2024). It’s running its second iteration and there are still some wrinkles to iron out. But once loaded, it looks smart and it's great as a functional bit of kit to allow you to quickly place bets on the go. 

VIP programmes and loyalty rewards

At the time of our review, there was no VIP or loyalty rewards programme available for Betgrouse customers.

Pros & cons of Betgrouse

Diving deeper into Betgrouse

Licensing

Betgrouse is licensed in the UK by the UK Gambling Commission and the Malta Gaming Authority.

Payment methods

Betgrouse accepts a host of different payment methods, from debit cards and bank transfers to PayPal, Skrill, AstroPay, Trustly, MuchBetter and Paysafecard.

Security and fairness

Betgrouse uses 128-bit SSL technology to encrypt and secure data transfer, with data and customer information stored on a server protected by a firewall. 

Responsible gambling measures

Betgrouse offers a range of responsible gambling tools for its customers. These include deposit limits, time outs, self-exclusion and reality checks. They also provide links to external bodies that can help with problem gambling, including Gambling Therapy Helpline, Gamblers Anonymous, Helping Hand/IGC and GAMSTOP, as well as links to external software that can curb or block your betting habits by restricting access to gambling websites.

FIRST rating

4.1/5 stars

Payment methods available at Betgrouse

Betgrouse FAQs

Is Betgrouse legit?

Yes. Betgrouse is a new name in sports betting, but it’s regulated by the UK Gambling Commission and owned by Aspire Global, an established name in the betting and gaming space. 

How can I contact customer support at Betgrouse?

When logged in, click on the person icon at the top right of the site and click My Account. From there, you can click the headphones icon to access live chat, or click the question mark icon to access FAQs. There are also links to the FAQs, as well as contact us and chat with us links, at the foot of the site.

How do I reset my password at Betgrouse?

To reset your Betgrouse password, click or tap the person icon at the top right of the site, then select my account. Click/tap on your name and you’ll find an option to change your password in the personal details window. Click/tap that and follow the prompts to reset your password.

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