By James Walters

Bwin, which was formerly known as Betandwin, is an Austrian bookmaker founded in 1997 that now has over 11 million users worldwide. They’re under the Entain umbrella, just like Ladbrokes and Coral, but how does their site compare to their rivals? 

Key information

What is Bwin all about?

Bonuses

Deposit a minimum of £10 into your account and place a sports bet on three or more selections, at combined odds of 2/1 (3.0) or greater to qualify for this bonus. You keep the winnings if it lands but you’ll get a free bet of the same value (up to £20) if it loses.

Available sports

Like most major bookmakers, Bwin has everything you could need in terms of markets. They’ve got in-depth football markets, and are majorly clued up on European football if you prefer that to UK action.

Most of their homepage is dominated by football and the biggest competitions coming up, whether it’s the Premier League or the Champions League. They also have niche markets on the likes of alpine skiing and water polo - something you don’t see very often.

Bwin’s in-play tab is as good as it gets in terms of sports and markets on offer and they also boast a wealth of stats on numerous sports. Their esports section is also solid, with Bwin offering markets on League Of Legends, CS2, Dota 2 and more.

Meanwhile, their American sports coverage is comprehensive and you can place ‘build a bets’ on the NFL across myriads of markets.

User experience and interface

Bwin’s aesthetic is simple with a black and white theme. There are splashes of yellow to draw your attention too. When you initially enter the site, you’ll find an extensive range of markets to investigate, but they place their unique content like trending accas and bet builders at the forefront which is handy.  

On desktop, all major markets are accessible on the banner at the top of the screen, with the most popular sports listed underneath. As well as all of the sports available, on the site, being easily accessible on the left-side menu. Additionally, there is also an A-Z tab to refine your sports betting options down by. 

Mobile and App compatibility

Bwin’s desktop and mobile websites follow a similar layout, however, it’s a black background with white writing on desktop and the other way around on mobile.

Their mobile app, which is available on iOS and Android, looks the same as the mobile site. However, due to mobile screens having less space, it is a little condensed. 

App Store: 4.7/5 (3.3k reviews) 

Google Play Store: 3.6/5 (726 reviews)  

VIP programmes and loyalty rewards

Bwin doesn’t have a VIP rewards programme which can be an issue for many bettors. However, they do have their weekly 'Predict 5' free-to-play game which involves trying to pick correct scores for specific football games to win a share of the £5,000 prize pot. If you predict two or three scores correctly, you will be rewarded with free bets.

One of their best features is the acca boost option. It allows you to get up to 70% more on your winnings. Your acca must have three or more legs and the markets must be on American football, baseball, football, ice hockey and tennis. The minimum odds per selection is 1/4 (1.25).

Diving deeper into Bwin

Licensing

Bwin is regulated by the UK Gambling Commission. Their head offices are now based in Gibraltar and they’re owned by Entain, who also own Ladbrokes and Coral. 

Bwin is both IBIA (International Betting Integrity Association) and IBAS (Independent Betting Adjudication Service) approved, which enhances their reputation in the sports betting world & assures players that they are in safe hands.

Payment methods

Bwin has several deposit and withdrawal methods. You can deposit money into your account via Visa, Mastercard, Maestro, Apple Pay, Paysafecard, instant bank payment and Trustly. The minimum deposit is £5 but you can’t deposit money into your betting account with a credit card.

In terms of withdrawals, the same options are available.

Security and fairness

Bwin’s website says they have top security including firewalls and encryptions to keep your data safe. Their games also ensure fairness and pay out through periodic analysis of the game outcomes. Return to player (RTP) calculations and random number generator (RNG) outputs are both used.

Bwin have a 'help & contact' section at the bottom of their site which takes you to their in-depth FAQs. If you’re still not satisfied, you can send private messages on X, Facebook and Instagram to the Bwin customer service team. They also have a live chat and email address available to contact them with too.

Responsible gambling measures

Responsible gambling is clearly visible on the Bwin website. A safer gambling tab stands next to their main offers and bonuses.

At the bottom of the site, there are links to: BeGambleAware, Take Time To Think, Gordon Moody, GamStop and GamCare. Tools such as self exclusion, deposit limits and reality checks are also available.

FIRST rating

4.1/5 stars

Payment methods

FAQs

Is Bwin legit?

Yes, Bwin is a legitimate bookmaker. It originated in Austria and it’s now one of the best bookmakers for European football, within the UK. The company is licensed by all of the necessary authorities and is also partnered with IBAS, meaning there’s an external party to contact if you are having any trouble on the site with winnings or payments etc.

How can I contact customer support at Bwin?

Bwin’s customer service team is available via live chat. You can send private messages on X, Facebook and Instagram, while their email is also on their site. Bwin’s customer service phone number is 020 3938 0862.

How do I reset my password at Bwin?

Resetting your Bwin password is easy. Just click on the account icon on the top right of the screen, scroll down to ‘settings’ and head to ‘change password’. Simple!